What are the responsibilities and job description for the Auditorium Engineer position at Verigent?
Job Title: Auditorium Engineer
Location: Indianapolis, IN
Position Type: Full-time, Direct Hire
Salary Range: $70-80,000 (negotiable based on experience)
Summary:
The Auditorium Engineer is responsible for collaborating with our client’s management team and other company employees to deliver an array of customer service focusing on integration, installation, and break fix assistance in high level conference rooms, multipurpose rooms and auditoriums.
Responsibilities:
• Perform intricate troubleshooting on AV systems for break fix resolutions.
• Troubleshoot AV problems last minute as required as well as non-critical situations.
• Perform preventative maintenance tasks to help maintain customer spaces including but not limited to ensuring that all technology works as designed and testing/repairing various hardware components.
• Responsible for job site documentation and providing client training on the AV Technology as needed.
• Interact with client Customer Help Desk ticketing system to respond to end user requests.
• Adhere to local safety standards for all site duties.
• Daily system testing to ensure equipment and room functionality.
Qualifications:
• Experience in auditorium AV troubleshooting.
• Knowledge of Logitech, Microsoft Teams Rooms, and other videoconference applications.
• Knowledge of QSC Reflect application.
• Basic knowledge of MS Intune and MS Teams Admin Center.
• Experience working in Biamp Tesira and Dante application.
Salary : $70,000 - $80,000