What are the responsibilities and job description for the Mortgage Lending Systems Specialist - FT position at Veridian Credit Union?
This is a hybrid position that requires individual to work 2 days a week from one of our locations in Northeast, East Central or Central IA, or Omaha, NE.
WANT TO BE A PART OF AN AWARD WINNING TEAM, APPLY TODAY!!
Take a look at all our great benefits here!
Application deadline: December 26, 2025
Location: Cedar Falls, Cedar Rapids, Des Moines Metro - IA or Omaha Metro - NE
Exempt
Hybrid eligible
SUMMARY
The primary responsibilities of the Mortgage Lending Systems Specialist include administering Veridian’s loan origination solution, administration of users in numerous mortgage systems, integration of systems to create efficiencies, and report management. The Mortgage Lending Systems Specialist creates and maintains documentation on system processes and trains staff on systems as needed.
ESSENTIAL FUNCTIONS
- Administer Veridian’s mortgage loan origination system (LOS) including test systems and child sites. Work with third party business partners to insure the LOS is updated routinely and being fully utilized.
- Maintain interconnectivity between the mortgage LOS and other relevant systems including: online applications, servicing solutions, flood solutions, credit report solutions, verification solutions, appraisal solutions, mortgage insurers, investors, e-sign solutions, etc.
- Work with business partners and mortgage lending staff to document procedures. Responsible for training mortgage lending staff on systems, and providing support to staff/members on systems. Keep system procedures updated and current with new releases and changes in processes.
- Create, maintain, and update mortgage lending reports as requested by management.
- Administer system security: determine user rights within systems, add and remove users, password resets, etc.
- Maintain mortgage lending systems including test systems and child sites. Conduct due diligence prior to new releases, compliance/regulatory updates, and system changes. Perform research on system issues/member noise and drive to resolutions/solutions.
- Assist management in the selection of new technology solutions or partners. Work with management to prepare systems for regulatory updates, as well as systems changes resulting from audit or compliance findings.
- Implement work processes to prevent future deficiencies by improving loan quality. Provide education regarding deficiencies to lending staff.
- Ability, availability, and willingness to work additional hours to accommodate loan volume during periods of peak demand.
KEY ATTRIBUTES
- Oral and written communication skills.
- Member service focus.
- Attention to detail and accuracy.
- Positive attitude that supports a team environment.
- Dependable and punctual; flexible during peak times.
- High level of confidentiality.
- Organizational skills.
- Self-motivated; ability to work without close supervision.
- Problem solving; analysis.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Occasionally lift and/or move items over 10 pounds.
- Remain sedentary (seated) for extended periods of time.
WORKING CONDITIONS
This job operates in a professional office environment and routinely uses standard office equipment.
TRAVEL
Extensive travel; valid driver’s license required.
REQUIRED EDUCATION AND EXPERIENCE
- High School Diploma.
- 4 years' experience in lending.
- Proficiency in Microsoft Outlook, Word, and Excel.
PREFERRED EDUCATION AND EXPERIENCE
- Bachelor's Degree or 8 years' lending experience.
- Mortgage lending experience, including knowledge of mortgage procedures, related legal and regulatory requirements.
- Loan system administration experience including report creation and editing using Business Objects.
OTHER DUTIES
Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.