What are the responsibilities and job description for the Facility Outreach Manager position at Verida Inc?
SUMMARY: The outreach manager develops and maintains successful working relationships with the healthcare facilities and clinics that have patients/members with regularly scheduled NEMT t
ESSENTIAL FUNCTIONS:
- The Outreach manager will visit these facilities and clinics and provide on-site training about NEMT and review and respond to any issues as it relates to member transportation.
- Will be an advocate for NEMT services in the community and foster positive relationships with healthcare clients and professionals.
- Will interact with healthcare professionals regarding patient/member transportation services.
- Will effectively communicate with healthcare facilities regarding non-emergency medical transportation.
- Will educate members and healthcare professionals on NEMT.
- Has the ability to communicate effectively with clients and healthcare providers; ability to make public presentations.
REQUIRED SKILLS AND ABILITIES
- Effective communicator with proven leadership skills and abilities.
- Clinical, case management and/or discharge experience a plus.
- High level of technical competence including proficiency with Microsoft Office Suite.
- Excellent problem-solving skills: must be able to develop and implement action plans to address issues.
- Ability to travel throughout assigned region/territory.
- Approximately 20% of work time is conducted in an office setting and approximately 80% will require travel.
- Strong problem-resolution skills.
- Must have a proactive approach to relationship building.
- Must be solutions-oriented; creative innovative thinker.
- Must be able to work independently and as a team member.
- Ability to analyze, organize, prioritize, implement, and control business activities.
QUALIFICATION
- High school diploma or equivalent.