What are the responsibilities and job description for the Collections Specialist position at Veriant Solutions?
You know how 811 exists so construction crews can call before they dig? Yeah… well… a shocking number of people don’t.
Which results in:
- Cut fiber lines
- Blacked-out cable service
- Angry customers
- Insurance companies saying “Hard pass.”
- And YOU—our future hero—stepping in to save the day.
What You’ll Do:
- Call contractors who definitely know they should’ve called 811
- Explain, politely, why slicing through a fiber line is, in fact, a billable oopsie
- Negotiate payment like a diplomatic bulldozer
- Deal with damagers who have mastered the ancient art of delay
- Keep things professional, even when you hear “But we didn’t hit anything important!”
- Update records, track claims, and celebrate every time you recover damage $ for our clients
What You Bring:
- Can keep a straight face when someone says “There wasn’t a line there yesterday.”
- Enjoy solving problems with equal parts logic and sarcasm (light sarcasm… HR is watching)
- Don’t mind delivering tough news, but can do it in a friendly “let’s figure this out together” way
- Are organized enough to juggle multiple claims without losing their cool
- Can charm a contractor and an insurance adjuster in the same day
Schedule:
- Early bird gets the worm (7:00am - 3:30pm MST, with lunch break)
- A couple days in our cool, office
- A couple days remote
- Base robust commission program $100K total comp after 6 months.
Salary : $100,000