What are the responsibilities and job description for the Business Analyst position at Vergence?
Hybrid position. Must live in the Indianapolis area.In this role you will:• Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements. •Replicate, isolate, and identify a root cause while providing workarounds and testing, fixes, and patches in a staging or test environment. •Monitor system issues and provide feedback.• Research and resolve front-end/user and back-end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possible solution, and testing the solution in the QA environment.•Resolve issues by engaging appropriate business/policy staff, software developers and/or vendor specialists. •Assist users in monitoring and analyzing their data via SQL querying and reporting.• Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality.
Salary : $55