Verde Valley Assisted Living

HR and Payroll / Receptionist

Job Description Summary

Provide facility-based human resources, payroll, and receptionist services based on expectations and needs within the facility.
This is a part-time position that may transition into a full-time role.

General Purpose

The primary purpose of this position is to assist the DSD/DON/Administrator in administering human resources, payroll, and front office functions in accordance with facility policies and procedures. This position supports the daily operations of the facility by providing administrative, receptionist, and human resources assistance based on the expectations and needs of the facility.

Essential Duties

• Support organizational goals, values, and mission statements.
• Receive and follow schedules and instructions from your supervisor and as outlined in established facility policies and procedures.
• Uphold strict confidentiality, maintain professionalism, and work as a team-oriented, result-driven self-starter.
• Assist in organizing and facilitating new employee orientation in accordance with regulations, including but not limited to philosophy and objectives of care, resident rights, safety, infection control, and facility policies and procedures.
• Maintain knowledge of legal requirements and government reporting regulations affecting human resource functions and help ensure policies, procedures, and reporting remain compliant.
• Assist with recruitment and onboarding of new employees, including candidate screening, interview scheduling, and communication with applicants.
• Perform data entry of required payroll, employee, and human resources information accurately and timely.
• Gather information and prepare reports on various human resources and payroll topics as requested.
• Prepare, update, and maintain employment records related to hiring, transfers, promotions, disciplinary actions, and terminations.
• Assist with payroll-related administrative duties, including collecting timekeeping information, verifying records for completeness, and submitting payroll information in a timely manner.
• Maintain personnel files, employee documentation, licenses, certifications, and other records in an organized and confidential manner.
• Answer incoming telephone calls promptly, professionally, and courteously, directing calls to the appropriate department or individual.
• Greet residents, family members, visitors, vendors, and staff in a professional and welcoming manner.
• Serve as the front desk point of contact by assisting visitors, responding to routine inquiries, and providing general information about the facility.
• Receive, sort, and distribute incoming mail, deliveries, messages, and correspondence.
• Maintain the front office and reception area in a neat, organized, and professional manner.
• Monitor visitor sign-in/sign-out procedures and follow facility protocols for guest access and security.
• Schedule appointments, meetings, interviews, and conference room use as directed.
• Assist department managers with clerical support such as filing, copying, scanning, faxing, emailing, and preparing documents.
• Maintain office supply inventory for front office and administrative areas and notify appropriate personnel when supplies need to be ordered.
• Support communication between departments to ensure efficient workflow and timely follow-up on requests.
• Handle sensitive information in a professional manner and in accordance with HIPAA, privacy rules, and facility confidentiality standards.
• Assist with special projects, audits, compliance reviews, and other administrative duties assigned by the DSD, DON, Administrator, or designee.