What are the responsibilities and job description for the HOA Weekend Concierge/ Event Attendant position at Veranda Community Association?
Job Overview
We are seeking an energetic and personable HOA Weekend Concierge/Event Attendant to enhance the community experience during weekends and special events. In this role, you will serve as the friendly face of the community, providing exceptional customer service, managing event logistics, and ensuring smooth operations at the front desk. Your enthusiasm and organizational skills will help create a welcoming environment for residents, visitors, and vendors alike. This paid position offers a fantastic opportunity to develop your administrative and customer service skills while contributing to a vibrant community atmosphere.
Regular weekend shifts are:
Saturday: 8:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM
Additional event shifts will be scheduled as needed. Event dates and times may vary depending on the community's event calendar and activities.
Duties
- Greet residents, visitors, and vendors with a warm, professional attitude, answering questions and providing directions as needed
- Manage multi-line phone systems, answer inquiries promptly, and direct calls efficiently using proper phone etiquette
- Assist with event setup, coordination, and breakdown to ensure successful community gatherings and activities
- Handle office management tasks such as filing, data entry, calendar management, and maintaining visitor logs
- Support administrative functions including typing documents, proofreading materials, and managing correspondence
- Maintain a tidy front desk area and ensure all office supplies are stocked and organized
- Support community communication efforts by distributing notices or newsletters to residents
- Monitor community amenities and event areas during scheduled activities.
Experience
- Previous office or front desk experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
- Excellent customer service skills with the ability to communicate effectively both in person and over the phone
- Experience managing multi-line phone systems and demonstrating proper phone reception techniques
- Strong time management skills with the ability to prioritize tasks efficiently
- Clerical experience including filing, proofreading, calendar management, and data entry is highly desirable
Join us in creating a lively, organized environment where residents feel valued and engaged! This role is perfect for someone who enjoys interacting with people, managing multiple responsibilities with enthusiasm, and contributing positively to a vibrant community setting.
Pay: $15.00 per hour
Expected hours: 18.0 – 25.0 per week
Work Location: In person
Salary : $15