What are the responsibilities and job description for the Expert Technical Program Manager - Remote position at Veradigm?
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.OverviewThe Technical Program Manager (TPM) plays a pivotal role in driving the efficient and strategic execution of enterprise portfolio management practices through Lean Portfolio Management (LPM). This leader ensures Lean-Agile portfolio processes are effectively implemented across the organization—removing impediments, managing risks, and fostering continuous improvement.The TPM partners closely with executives, product and engineering leaders, and delivery teams to ensure the enterprise portfolio aligns with organizational priorities and delivers measurable business outcomes. As a key enterprise change agent, the TPM will stand up and lead the Lean Agile Center of Excellence (LACE) to embed Agile principles, coach delivery teams, and elevate organizational delivery maturity. This role also champions a culture of operational excellence, transparency, and continuous improvement across all aspects of program delivery—ensuring strategy, execution, and operations are consistently aligned to deliver maximum customer and business value.Key ResponsibilitiesEstablish and lead the Lean Agile Center of Excellence (LACE) to drive Agile transformation, enable delivery teams, and foster a culture of collaboration and learning.Embed Agile principles and Lean Portfolio Management practices across programs, ensuring teams are aligned to enterprise strategy and empowered to deliver value efficiently.Operate and optimize LPM practices, including portfolio kanban management, funding models, and outcome-based reporting.Own portfolio governance and performance, ensuring alignment between strategic themes, investment decisions, and execution through epics and feature sets.Lead portfolio ceremonies and decision-making forums to drive enterprise visibility, collaboration, and transparency.Facilitate portfolio operations and communications, ensuring consistent engagement with executives, business owners, and delivery teams.Define, implement, and socialize portfolio-level metrics, reporting on progress toward strategic objectives, performance targets, and investment outcomes.Proactively manage enterprise-level dependencies, risks, and impediments impacting multiple value streams and teams; facilitate resolution through "Scrum of Scrum of Scrums (S3)" and other governance structures.Partner with product, business, and finance leaders to prioritize investments, balance capacity, and optimize portfolio flow.Champion operational excellence, transparency, and continuous improvement across all aspects of program delivery.Facilitate LPM and LACE events and cadences, including strategic alignment sessions, portfolio syncs, retrospectives, and performance reviews.Foster strong partnerships with product management, technology leadership, and the executive team to ensure portfolio outcomes align to enterprise strategy and customer value.QualificationsEducation:Bachelor's Degree requiredSAFe Certified SPC or SPCP required (RTE, POPM, or equivalent certifications preferred)Experience:8 years of experience as a Technical Program Manager, Release Train Engineer, or Lean Portfolio Manager orchestrating cross-functional delivery across multiple teams or portfolios6 years managing medium-to-large-scale Agile initiatives with complex technical dependenciesProven experience standing up or leading a Lean Agile Center of Excellence (LACE) or enterprise Agile transformationExpertise with Agile management tools such as Jira and Azure DevOpsStrong understanding of CI/CD pipelines, modern software engineering practices, and DevOps principlesExperience implementing or operating Lean Portfolio Management (LPM) within a Scaled Agile Framework (SAFe) environmentDemonstrated success leading distributed or virtual teams in large-scale change programsExcellent communication, facilitation, and stakeholder management skills across technical and executive audiencesStrategic thinker with a growth mindset, strong organizational change management capabilities, and a passion for continuous improvementWhat Success Looks LikeThe Lean Agile Center of Excellence (LACE) is established and operational, fostering measurable improvement in delivery maturity and agilityClear, measurable alignment between strategy, funding, and executionIncreased portfolio transparency and flow efficiencyImproved predictability and delivery of enterprise outcomesStrong culture of collaboration, continuous learning, and operational excellenceEnhancing Lives and Building CareersVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.Visa Sponsorship is not offered for this position.At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.From a "VEVRAA Federal Contractor" We request Priority Referral of Protected VeteransThis is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!