What are the responsibilities and job description for the Manager – IT & Digital Operations- Gothenburg Sweden position at Veracio?
At Veracio, we’re unlocking the value and utility of scarce resources, and it all starts with the orebody. Whether that’s unlocking hard-to-find minerals that are critical for a sustainable future. Or liberating time through the automation workflows from exploration through to production geoscience. Or the workforce, with cloud connected systems keeping the world’s brightest minds at your fingertips. It’s through a fusion of science and technology that we’re helping miners leverage their orebody knowledge to realize more opportunities while mitigating the social and environmental impact of their decisions.
Role Overview
We are seeking a hands-on Manager – IT & Digital Operations to lead global IT, Cyber Security, and Digital Operations across our international offices and field operations, with a primary base in our office in Gothenburg, Sweden. This role is responsible for ensuring secure, reliable, and scalable technology services supporting office environments, cloud platforms, and field-deployed Geological Scanning and Down-hole Tooling systems worldwide.
Key Responsibilities
IT & Digital Operations
- Lead and support a global IT team across Europe, USA, Australia, South Africa, and Chile
- Manage day-to-day IT operations, service delivery, and major incident response
- Define global IT standards, support models, and escalation processes
Cyber Security
- Own and manage the company’s cyber security posture across office, cloud, and field systems
- Implement and maintain security policies, IAM, endpoint security, and access controls
- Lead security incident response, vulnerability management, and risk mitigation
- Work with Engineering and Cloud teams to ensure security-by-design practices
Field Systems & Operational Technology
- Support connectivity and IT infrastructure for Geological Scanning and Down-hole Tooling operations
- Manage secure remote access, monitoring, and field system reliability
- Coordinate with Engineering and Field Operations on deployments and operational support
Infrastructure & Platforms
- Manage end-user hardware, mobile devices, telecoms, and global connectivity
- Oversee Microsoft 365 tenant administration and related digital platforms
- Support platforms including Confluence, Monday.com, and Power Platform
Software Licensing & Vendor Management
- Manage software licensing, IT assets, renewals, and cost optimisation
- Maintain relationships with IT vendors, telecom providers, and managed service partners
- Ensure vendor performance, SLAs, and compliance requirements are met
Skills & Experience
- 5–10 years of strong, hands-on experience in IT Operations and Cyber Security
- Experience managing global or multi-site IT environments
- Knowledge of Microsoft 365, IAM, endpoint security, and network infrastructure
- Experience supporting operational technology or field-based systems
- Strong vendor, stakeholder, and incident management skills
Education
- Bachelor’s degree in Information Technology, Computer Science, Cyber Security, Information Systems, Engineering, or a related field
Desirable Experience
- Experience with AWS environments
- Exposure to industrial, geological, or hardware-integrated systems
- Knowledge of ISO 27001, SOC 2, or similar frameworks
- Experience with Power Platform or workflow automation
Success Measures
- Stable and secure global IT operations
- Improved cyber security posture and operational resilience
- Reliable support for field deployments and remote operations
- Improved documentation, governance, and process maturity
Talented people are attracted to companies with long-term success and a supportive workplace culture that encourages work-life balance. Veracio offers competitive pay, comprehensive benefits, and career advancement opportunities. If hired, you can expect:
- a strong compensation plan
- medical, vision, and dental program
- paid time off (PTO)
- retirement program
- employee recognition rewards program
- employee assistance program
Company Overview
Veracio's principal focus is on orebody knowledge and technologies for mining. Veracio leverages artificial intelligence and advanced analytics to accelerate real-time decision making and significantly lower the cost of mineral exploration. Bringing together over 100 years of heritage in mining equipment, tooling and services with a passion for cutting-edge science and technology. A passion that’s purpose-built to challenge the status-quo and encourage miners all over the world to think with a bigger vision, work with smarter data and strive to achieve a smaller footprint.