What are the responsibilities and job description for the Pet Caretaker position at Vera's Posh Paws?
We are so excited to start looking for more positive, highly motivated, team oriented individuals who enjoy playing and loving on dogs and communicating to their dog parents.
Duties include but are not limited too, keeping the facility clean, building rapport with the dogs and their parents, basic knowledge of dog behavior, shift leading, getting tasks completed supervised or unsupervised, administration of medication (non injection) and speaking to the parents about their pups in our care. Experience in the industry is preferred but not a requirement. This role may require 30-40 hours. Must be able to work Holidays and Weekends (may not be scheduled on a holiday or weekend but availability is required).
Responsibilities of customer care
Manage incoming calls
Generate sales
Identify and assess the parents' needs to achieve satisfaction
Build sustainable relationships and trust with parents through open and interactive communication
Meet personal/customer service team sales
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Strong active listening skills
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Responsibility for dog care
Play and monitor dogs in play yards
Learning and watching dog behaviors
Having fun and being interactive with the dogs in the play yards
Learning dogs names
Cleaning the rooms after dogs spend the night
Picking up after dogs, both inside and outside
Administration of medication and recording; orally and topically meds (non injection)
Preparing and setting down appropriate foods
Setting out, refilling and refreshing water bowls and buckets
Washing dishes & doing laundry
Cleaning and maintaining the facilty as a whole, including but not limited to, sweeping/mopping yards, aisles, wiping counter tops, taking trash out, cleaning play yard walls, cleaning play equipment, and play yard toy, etc..
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Ability to Commute:
- Moore, OK Preferred)
Ability to Relocate:
- Moore, OK 73160: Relocate before starting work (Preferred)
Work Location: In person
Salary : $36,000 - $48,000