Sales Assistant

Job Summary

We are a locally owned mobility and accessibility company serving Eastern North Carolina. We are looking for a sharp, people focused Sales Assistant who wants to learn the business from the inside and grow into an on the road sales role. This position starts in a support role to build product knowledge, process understanding, and confidence before moving into outside sales.

This work requires empathy, problem solving, and the ability to discuss high value projects clearly and professionally. Our customers often need kindness and reassurance, but they also need straight answers and realistic pricing.

Responsibilities (Initial Phase)

• Answer incoming calls and speak with homeowners, caregivers, and referral partners
• Gather project details and help determine next steps
• Schedule in home assessments and site visits
• Prepare, send, and track quotes using Excel and email
• Follow up on open quotes and customer questions
• Maintain organized tracking of leads and active jobs
• Learn product basics including ramps, lifts, and accessibility equipment
• Coordinate with the owner and installation team

Growth Into Outside Sales

• Ride along on site visits and assessments
• Learn how to evaluate homes and access challenges
• Present solutions clearly and confidently in person
• Discuss pricing without discomfort or pressure tactics
• Build relationships with referral partners
• Take on a defined sales territory as experience grows

Requirements

• Outgoing, comfortable talking with people in person and on the phone
• Empathetic but confident discussing real world costs
• Strong problem solving and mechanical curiosity
• Comfortable learning technical products and layouts
• Organized and reliable, with strong follow up skills
• Comfortable using Excel, email, and shared documents
• Valid driver’s license and willingness to travel locally

This Role Is Not

• High pressure or scripted sales
• Cold calling
• Commission only

Why This Role Works

• Learn a specialized, in demand industry
• Clear path to outside sales
• Real training, not throw you to the wolves
• Work that matters to real families

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• 401(k) matching
• Company car
• Employee discount
• Flexible schedule

Application Question(s):

• This role starts part time and grows into an on the road sales position. Are you comfortable starting in a support role while learning the products and process?
• This job involves working with customers who may be stressed, emotional, or overwhelmed, while also discussing projects that can cost several thousand dollars. How do you balance empathy with being clear about pricing?
• Describe a time you had to learn a technical or mechanical product you were not familiar with. How did you approach it?
• Are you comfortable measuring spaces, visualizing layouts, and explaining how something will physically fit or work?

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $17