Convention Sales and Servicing Manager

The Cedar Rapids Tourism Office is the exclusive convention and visitor’s bureau under contract with the City of Cedar Rapids to market the City as a destination for events and leisure travel.

This position participates as a member of the Tourism sales team in taking appointments with meeting planners, actively selling our community, managing data entry for sales leads and contacts, preparing materials to support bids, and organizing and hosting familiarization and site tours that take place in Cedar Rapids.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following.

• Participate and sell destination, for conventions & meetings at tradeshows, conventions, sales meetings, and industry events.
• Submit content to marketing for proposal/bid materials for Meetings and Conventions sales. Manage CRM data entry for sales staff leads and contacts.
• Work with event clients to plan successful client servicing including but not limited to coordinating transportation, administering financial assistance, ordering conference welcome materials and activations, administering servicing at over flow hotels, collecting event data such as testimonials and final room counts.
• Work with the Director to develop successful familiarization and site tours for planner groups and individuals coming through town to showcase Cedar Rapids to meeting planners in the best possible way.
• Represent the Tourism team in a professional manner with genuine passion for our community. Participate as a member of the Tourism team in an open office environment, greeting visitors to the office, answering the main phone line, directing inquiries to the appropriate department and assisting with visitor requests as necessary.
  
  

Work hours and schedule are generally Monday – Friday 8:30am to 5pm but will vary with required travel and attendance during events and at trade shows that includes holidays, evenings and weekends.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.