Site Operations Attendant, Mall

At VENU , work feels like play — but with purpose.

As the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world’s top destinations. From ScooterPals® Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue — all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact. 

If you’re seeking a career that’s dynamic, rewarding, and full of opportunity, you’ll find it at VENU .

At VENU , we believe great work deserves meaningful rewards. Our benefits are designed to support your health, financial security, and overall well-being — so you can thrive both personally and professionally:

Benefits Available to Qualifying Full-Time and Part-Time Employees:

• Flexible Time Off – Paid time off that grows with tenure, along with paid holidays.
• Health & Wellness Coverage – Comprehensive medical, dental, and vision plans.
• Retirement Planning – 401(k) plan with 50% company match on the first 6% contributed, including Roth options
• And more!!

Grow your career with great benefits—and even better people!

Responsibilities

As a Site Operations Attendant, you will play an essential role in ensuring that our entertainment venue runs smoothly and efficiently. Whether you're coordinating event logistics, assisting guests, or managing equipment, your dedication and attention to detail will help create unforgettable experiences for our guests.

• Maintains a friendly atmosphere while providing product information, answering guest inquiries, handling cash transactions  

• Troubleshoots minor operational issues with the equipment  

• Assists with the repairs and maintenance of equipment, including arcade games, prize machines, ride platforms, and other allied equipment 

• Assists guests with amusement games and prize selection, as well as stocks claw-style games and redemption center 

• Monitor and enforce safety regulations to ensure a safe environment for all guests 

• Maintains a clean and orderly area around assigned location. 

• Performs other duties as assigned.

• Qualifications Required:
  •    High school diploma or equivalent
  •    Strong communication, time management, planning, and organizational skills.
  •    Demonstrated ability to deliver exceptional customer service with a professional and positive demeanor.
  •    Flexible schedule with availability for mornings, evenings, weekends, and holidays with reliable transportation.

  
  Work Environment:
  •    On-Site Presence: This is a floor-based role located within a high-traffic mall arcade environment; it is not a traditional desk/office position.
  •    Dynamic Atmosphere: Expect a high-energy, loud, and fast-paced setting with frequent guest interaction and sensory stimulation (lights, music, and gaming sounds).
  •    Physical Requirements: Must be able to remain on your feet for extended periods, move throughout the facility, and perform light mechanical troubleshooting on arcade equipment. This role requires the ability to lift, push, pull, or carry objects weighing over 50 lbs.
  •    Schedule Flexibility: Requires availability to work during peak mall hours, including mornings, evenings, weekends, and holidays, to support the team and guest needs.
  •    Travel: Occasional travel to other sites or corporate meetings may be required.
   

Salary : $16