What are the responsibilities and job description for the Vendor Manager position at Ventures Unlimited Inc?
Job Title: IT Vendor Management
Location: Hybrid – Des Moines, IA (Onsite every Wednesday required)
Visa: USC / GC only
Duration: 6 Months
Interview Mode: F2F / Webcam
📅 IMPORTANT – Interview Dates
Interviews will be conducted only on December 15th and 16th.
Please confirm your availability on these dates.
Duties & Responsibilities
IT Vendor Relationship Management
- Manage and maintain strong relationships with IT vendors and service providers.
- Serve as escalation point for vendor issues.
- Conduct vendor performance and business reviews.
Agreement & SLA Oversight
- Oversee negotiation, execution, and renewal of IT SOWs.
- Ensure compliance with SLAs, KPIs, and contract obligations.
- Work with Legal/Procurement to ensure proper contract terms.
Financial & Risk Management
- Track vendors spend and align with budgets.
- Identify vendor risks (cybersecurity, privacy, continuity).
- Support audits and compliance processes.
Change & Issue Management
- Track vendor issues, escalations, and change requests.
- Coordinate dispute or service disruption resolution.
- Document change control approvals.
Stakeholder Communication
- Schedule and document vendor meetings, demos, and onboarding.
- Communicate vendor-related updates and risks.
Minimum Qualifications
- Bachelor’s degree.
- At least 2 years of full-time relevant experience.
#Required Skills:
- IT vendor relationship management (software/hardware/cloud/IT consulting)
- SLA, KPI, risk tracking & corrective actions
- Knowledge of IT procurement standards (cybersecurity, privacy, accessibility)
- Strategic vendor portfolio management aligned to IT roadmap
- Market research & vendor identification
- Benchmarking vendor pricing & service levels