Sales and Patient Coordinator

Job Summary

Venture Wellness is a growing self-pay integrative medical practice specializing in hormone optimization and metabolic health. We run structured, outcomes-driven programs with a high-touch patient experience.

We are hiring a Front Office & Growth Coordinator to serve as the face of the practice—someone who thrives on human connection, communicates with confidence, and enjoys converting interest into action.

This role blends front-desk reception, CRM operations, patient coordination, community engagement, and sales support. It is ideal for someone who is a natural “people person,” persuasive without being pushy, and energized by building relationships both inside and outside the clinic.

This is not a passive desk role.

Key ResponsibilitiesPatient Communication & Front Desk Operations

• Greet patients warmly and professionally in-office
• Answer inbound phone calls with confidence and clarity
• Schedule appointments and guide patients through next steps
• Respond to patient inquiries via phone, SMS, and email
• Ensure no leads or patients fall through the cracks

CRM & Systems Management (GoHighLevel)

• Manage CRM pipelines, tags, workflows, and follow-ups
• Track incomplete bookings, intake forms, and missed actions
• Maintain clean, accurate CRM data
• Support automation workflows (experience building automations is a major plus)

EMR & Intake Coordination

• Manage patient intake and documentation workflows
• Track intake forms, lab coordination, and appointment readiness
• Support EMR organization and follow-through

Community Engagement, Marketing & Sales Support

This is where the right personality shines.

• Actively engage with prospective patients in person and on the phone
• Confidently explain services, programs, and next steps (no medical advice required)
• Support patient enrollment and conversion into programs and memberships
• Represent Venture Wellness at local events, partnerships, and community outreach
• Assist with newsletters, patient updates, promotions, and campaigns
• Support social media posting, event promotion, and local visibility efforts, experience with Capcut, social media management, and Canva a plus

If you enjoy connecting, following up, inviting, and closing the loop, you will thrive here.

Required Qualifications

Must Have

• Strong, confident phone and in-person communication skills
• Sales-minded, persuasive, and relationship-driven personality
• Experience with GoHighLevel or another CRM (hands-on use required)
• Experience in healthcare, wellness, or client-facing service environments
• Organized, proactive, and able to manage multiple moving pieces
• Comfortable initiating conversations and follow-ups

Preferred

• EMR experience (Optimantra a plus)
• Medical assistant, patient coordinator, or clinic admin background
• Community outreach, sales, or marketing experience
• Familiarity with HIPAA-compliant workflows

Role Expectations

• Full-time, in-person position at 2342 Colony Crossing Pl
• Availability during Eastern Time business hours
• Comfortable being the face and voice of the practice
• Thrives in a solo-provider clinic where ownership and follow-through matter
• Enjoys variety: front desk, systems, people, outreach, and growth

Who This Role Is Perfect For

• Natural relationship builders and “connectors”
• Confident communicators who enjoy follow-up and conversion
• People who like structure and human interaction
• Those energized by helping a business grow and able to handle changes that are affected by natural growth of business not just maintaining it
• Ability to work efficiently in a fast-paced environment while maintaining accuracy in all tasks
• Prior clinic or medical office experience including front desk duties, patient service roles, or administrative support is preferred

This role is essential for ensuring smooth clinic operations while delivering outstanding patient care. We value candidates who are proactive team players committed to maintaining high standards of professionalism and confidentiality.

Job Type: Full-time

Pay: $22.17 - $26.70 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training
• Wellness program

Work Location: In person

Salary : $22 - $27