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Case Manager- Queens YA Supported Housing

Venture House. Inc.
Jamaica, NY Full Time
POSTED ON 4/28/2026
AVAILABLE BEFORE 6/27/2026

Job description

Overview:

Venture House is a nationally recognized community based non-profit mental health agency, helping adults who are living with mental illness to achieve recovery through improving access to affordable housing, education, healthcare, employment and meaningful social connection.

We are seeking an enthusiastic and compassionate Case Manager to provide services within our newly developed Scattered Site Supportive Housing Program integrated in our existing Accredited Clubhouse for Young Adults living with mental illness in the borough of Queens. This is a full-time position.

Job Responsibilities:

  • Conduct assessments and interviews for potential tenants and referrals
  • Conduct intake and move-in placements for new tenants
  • Complete required documentation in a timely manner in electronic health record
  • Provide trauma-informed case management services
  • Support residents in vocational goals
  • Seek out and maintain relationships with local employers, organizations, programs, service providers, etc.
  • Guide tenants in goal setting and actively meeting goal objectives
  • Develop relationships with property managers, city leaders, law enforcement, community organizers, employers, faith-based community leaders, and others to ensure natural supports are easily accessible across the community
  • Provide coaching and mentoring to young adult tenants
  • Conduct apartment visits in community
  • Develop tenants' independent living skills
  • Support tenants with daily living activities
  • Connect tenants to outside community resources
  • Ensure tenants have medical, financial, and treatment services in accordance with their needs/goals
  • Participate in rotation of 24-hour on-call emergency phone
  • Manage and de-escalate crises
  • Immediately report serious incidents, allegations, or issues in accordance with Venture House policies and procedures
  • Assist in planning and placement of residents aging out of services
  • Complete required documentation in a timely manner and in accordance with HIPAA guidelines
  • Attend staff meetings, supervision, and trainings

Qualifications:

  • Bachelor’s required/ masters preferred
  • Vocational rehabilitation experience
  • Driver’s license (preferred)

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Ability to Commute:

  • Jamaica, NY 11432 (Required)

Work Location: In person

Salary : $55,000 - $60,000

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