What are the responsibilities and job description for the Quality Assurance Manager I position at Ventura Foods?
Employment Type: Salaried
Shift: Days
Work Arrangement: Onsite
Position Summary:
Plans, coordinates and directs the food safety, quality assurance, and sanitation programs designed to ensure that the plant and finished products conform to all customer, federal and state regulatory requirements, as well as, implements and maintains Ventura Foods Corporate Quality Assurance policies and procedures. Serves as the plant liaison in dealings with regulatory agencies, certification bodies and customers' expectations. Provides leadership to the QA team by thinking strategically and driving continuous improvement at the plant level. Promotes a strong Food Safety Culture by use of leadership skills.
Major Duties and Responsibilities:
- Provides direct support, leadership and direction to QA Supervision and Sanitation staff in a 24 hour facility. Provides direct and indirect to all subordinates (QA Supervision, Sanitation Supervision, and any other QA/Sanitation staff) including making staffing decisions, providing training and development opportunities, and conducting performance reviews, coaching sessions, and weekly 1x1 meetings with direct reports.
- Maintains and improves product quality by completing product and compliance audits, investigating consumer complaints; collaborating with other members of management to resolve issues.
- Maintains the food safety aspect of the plant by periodically performing internal audits of the facility to verify that procedures mandated by the company, state and Federal governmental agencies are being adhered to. This includes GMPs, Sanitation, Food Safety Plans, and Safety. Ensures that all preventative measures as outlined in Food Safety plan are executed, monitored, and record reviewed to include corrective and preventative actions.
- Ensure that all appropriate metrics and key process indicators are measured, tracked and trended. Report on metrics as needed on QA Business Plans, 1x1's and scorecards. Maintain department budgets to ensure fiscal responsibility.
- Maintains all aspects of the Quality Assurance Laboratory, including microbiological, chemical, physical and sensory aspects of all food products manufactured at this facility. This also includes coordination of the sampling and testing with Production.
- Oversees the Pest Control program in the facility through coordination with contracted pest control service representatives.
- Ensure all applicable training is completed for QA and Sanitation staff. Ensure a training matrix is maintained to monitor training and bench strength levels. Ensure applicable and required certifications are held by appropriate team members.
- Acts as plant liaison in dealings with regulatory agencies and customer company representatives and auditors. Reviews and maintains all required processing records and regulatory inspections and reports. Provides support to R and D on projects as needed.
- Follow all company policies and procedures. Comply with all safety policies and procedures to maintain a safe work environment. Report all safety, food safety and quality issues to management. Work cooperatively and cross functionally to drive continuous improvement efforts.
Education and Experience:
- Bachelor’s degree in a scientific field is strongly preferred (Food Science or Microbiology a plus); 8–10 years of relevant experience may be considered in lieu of a degree.
- Minimum of 5 years of management experience in Quality Assurance, Regulatory, Technical Services, R&D, or a related food science field.
- Strong statistical analysis and problem-solving skills (e.g., 5 Whys, Fishbone Diagrams).
- PCQI and/or HACCP certification is a plus.
Knowledge and Skills:
- Strong leadership and team building skills.
- Ability to prioritize decisions and actions using problem solving and creative thinking approaches.
- Good knowledge in executing and maintaining a Quality Systems program.
- Must have basic knowledge of federal, state, and possibly local regulations and standards relating to Food Safety and Quality.
- This should include aspects of FSMA.
- Good project management skills, interpersonal and supervisory skills.
Why Join Us:
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.
Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:
- Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
- Profit Sharing and 401(k) matching (after eligible criteria is met)
- Paid Vacation, Sick Time, and Holidays
- Employee Appreciation Events and Employee Assistance Programs
Physical Demands:
All jobs require sufficient physical strength and dexterity to perform the required task(s) and typically also require at a minimum: intermittent sitting, standing, walking, climbing, squatting, kneeling, pushing, and pulling. Occasional lifting and/or moving up to 50 pounds or more with assistance may also be required. Please see the job description for specific requirements.
Work Environment:
Please see the job description for specific requirements of the position for which you are applying.
Typical shifts are 8-10 hours per day. Additional unscheduled time after hours and on weekends may also be required. Employees must be willing and able to wear personal protective equipment as required by Company policy and/or legal requirements. In addition, certain jobs may require employees to:
- Work outside and/or in adverse temperatures which could include extreme heat, cold, and humidity;
- Be exposed to vibrations, chemicals used in operations, fumes and food allergens (may include soy, dairy and other allergens); and
- Be required to work in confined and dark spaces, and at heights in excess of 18 feet.
Diversity & Inclusion:
Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace
Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.