Primary Care Clinic Registered Nurse I/II - Whole Person Care

THE POSITION: The County of Ventura Ambulatory Care is currently recruiting registered nurses for our Enhanced Care Management (ECM) Team which uses a whole person care approach to address social drivers of health. ECM is a benefit through Gold Coast Health Plan that provides care management services like field-based case management and other services to members with highly complex medical, mental health, and substance use needs so they can get the care needed to stay healthy. The ECM team provides systematic coordination of care to ensure successful participation in medical treatment which includes communicating with various doctors and other providers involved in member’s medical care. This position will work a 9/80 schedule and will require travel throughout the County of Ventura to complete field-based assignments. Candidates with experience working with substance use, and/or the mentally ill are encouraged to apply.

• Educational Incentive for completion of: 2.5% for an Associate's degree, 3.5% for a Bachelor's degree, or 5% for a Master's degree.
• Bilingual Incentive:  Some positions may be eligible for bilingual incentive depending on the applicable memorandum of agreement and the needs of the department. In order to qualify for this incentive, incumbents in eligible positions must take and pass the applicable bilingual fluency exam.
• Certification Pay: $0.813 per hour based on scheduled work week hours for each qualified certification up to a maximum of five (5) certifications. One of the five certifications may be paid at $2.00 per hour for a National Certification. List provided in the CNA MOA, Exhibit 9.
• Continuous County Service Incentive Pay: 1% for 7 years, 1.25% for 12 years and 1.5% for 17 years
• Flexible Credit Allowance: Biweekly contribution towards medical, dental, and/or vision insurance from authorized plans.
• Pension Plan: Participation in the County's defined benefit plan.
• To learn more about the benefits, please follow the link below:

http://vcportal.ventura.org/CEO/HR/MOA/docs/CNA_MOA_2023-2028.pdf 

APPROXIMATE SALARIES: 
Primary Care Clinic Registered Nurse I: $42.43 - $44.60 Hourly 
Primary Care Clinic Registered Nurse II: $50.30 - $60.14 Hourly 

 AGENCY/DEPARTMENT: Health Care Agency – Ambulatory Care

Primary Care Clinic Registered Nurse I/II are represented by the California Nurses Association (CNA) and are eligible for overtime compensation.

 The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term), Intermittent, Per Diem Pool, and Extra-Help vacancies within the Health Care Agency. There is currently one (1) Regular vacancy.
 
NOTE: If appointed at the lower level, incumbents may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department. 

TENTATIVE SCHEDULE
OPENING DATE: 1/23/2025
CLOSING DATE: Continuous (Previously 2/7/2025)Primary Care Clinic Registered Nurse I:
 Duties may include but are not limited to the following:

• Coordinates and facilitates delivery of care to patient and family in a primary care capacity, specifically in a field setting.
• Assesses and identifies nursing care needs of patients and plans, implements, and evaluates interventions appropriate to these needs.
• Actively participates in patient care team duties and activities, including pre-visit planning, identifying gaps in care, health maintenance needs, and team huddles.
• Monitors clinical areas to minimize patient wait time and to address any potential acute situation. 
• Prepares and operates mobile nursing station and provides a variety of care to patients throughout Ventura County. 
• May support providers in medication management duties, including providing refills by protocol.
• Provides training and clinical guidance to clinical support staff in a field setting.
• Provides triage of patients with proper disposition and appropriate level of care using agency triage protocols.
• Ensures appropriate documentation in the electronic medical record.
• Coordinates patient care by following up on orders, including referrals to ancillary and specialty services. 
• Maintains clean and safe patient areas, demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. 
• Answers telephones and takes messages, reviews portal messages and routes as appropriate, and completes assigned tasks to ensure patient needs are addressed. 
• May provide case management to patients with high risk/chronic conditions to support treatment plan and patient self- management goals.
• Works with high volume of patients, internal/external customers, and appropriately manages frequent changes, delays or unexpected events.
• Participates in assigned training and meetings.
• Maintains and adheres to HIPAA.
• Reports patient safety incidents to supervisor and via the patient safety reporting software.
• Performs other related duties as required

Primary Care Clinic Registered Nurse II:
 In addition to the duties above:

• Develops and implements patient and family education programs;
• Assists in establishing patient care standards and tracks the performance of nursing staff in the assigned area;
• Participates in the development of clinic policies, procedures, and protocols for patient care.
• Participates in nursing committee activities

EDUCATION/TRAINING/EXPERIENCE:
Primary Care Clinic Registered Nurse I:
Requires no previous experience.
 
Primary Care Clinic Registered Nurse II:
Requires six (6) months of full-time professional registered nursing experience.

NECESSARY SPECIAL REQUIREMENTS:

• Must possess and maintain a current, valid license as a Registered Nurse issued by the State of California
• Must have a current, valid Basic Life Support (BLS/CPR) certification by the first day of employment
• Must be willing and able to successfully complete the Health Care Agency Pharmacology examination within three (3) months of employment
• Must possess and be able to maintain a California Driver's License
• Must be willing and able to travel throughout Ventura County on work assignments. 

DESIRED

• Experience in case management in a primary care setting.

Knowledge, Skills, and Abilities:
 
Working knowledge of: the principles, practices, and techniques used in nursing care and case management in primary and specialty clinics and in a field setting

Comprehensive knowledge of (Level II only): the principles, practices, and techniques used in nursing care at specialty clinics.
 
Working ability to: serve as a resource to others by providing patient education and appointment coordinator; work proficiently in emergency and/or stressful situations; maintain confidentiality of patient/client information; effectively maintain a positive working relationship with the medical staff, public, patients, and hospital administration; and communicate effectively, both orally and in writing.

FINAL FILING DATE:  This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it.  Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.

To apply on-line, please refer to our web site at www.ventura.org/jobs.  If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

 
Note to Applicants:  It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications.  A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible.  If interested, please click here for additional information.

SUPPLEMENTAL QUESTIONNAIRE - qualifying:  All applicants are required to complete and submit the questionnaire for this exam at the time of filing.  The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position.  Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION - Pass/Fail:  An application evaluation will be conducted to determine whether or not each applicant possesses the required licensure and certification for this recruitment.  Those candidates who do will be placed on the eligible list.
 
Candidates successfully completing the examination process may be placed on an eligible list for a period of six (6) months.
 
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.
 
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.  
 
For further information about this recruitment, please contact Brett Ramirez by e-mail at Brett.Ramirez@ventura.org or by telephone at (805) 654-2277.

Salary : $88,265 - $125,094