What are the responsibilities and job description for the Mortgage Loan Processor position at VENTURA COUNTY CREDIT UNION?
At VCCU, we are proud of the work we do to improve the financial well-being of our members and our community. If you seek meaningful work building stronger financial futures and aspire to create a positive difference in your community, we’d love to hear from you!
About The Role
Under the direction of the AVP, Mortgage Operations, the Mortgage Loan Processor supports members throughout the mortgage loan process, ensuring all required documentation is complete, accurate, and submitted within established timeframes. This role is responsible for maintaining compliant loan files, inputting loan data into applicable systems, and serving as a backup for mortgage loan opening functions as needed.
As a member of the Mortgage team, this role requires onsite work at VCCU’s Ventura headquarters.
What You’ll Do
- Review residential mortgage loan application files to ensure completeness, accuracy, and adherence to established standards, including loan terms, borrower assets and liabilities, credit reports, and employment history.
- Request supplemental credit documentation as needed and order verifications of employment and other third-party reports.
- Coordinate and communicate with Escrow and Title companies throughout the loan process to ensure fees and documentation remain accurate.
- Prepare and submit complete mortgage loan files for underwriting review and decision.
- Prepare loan files that are clear to close and transfer them to the Document Preparer.
- Prepare accurate Loan Estimates in compliance with TRID and other applicable regulations.
- Respond to mortgage-related inquiries via phone and email, including assisting with the resolution of member questions or concerns.
- Maintain loan records, reports, verifications, and supporting documentation in accordance with investor, regulatory, and Credit Union standards.
- Perform other duties as required to support daily Mortgage Operations and Credit Union needs.
What We’re Seeking
- Minimum of 3 years of mortgage loan processing experience, including working knowledge of current mortgage lending regulations and compliance requirements.
- Solid understanding of mortgage lending practices, documentation requirements, and applicable financial services laws.
- High school diploma or general education degree (GED) is required.
What Will Make You Stand Out
- National Mortgage Licensing System (NMLS) registration.
- Ability to effectively communicate with referral partners, borrowers, and internal staff.
- Driven by purpose, with a genuine commitment to the Credit Union philosophy of “people helping people.”
What’s In It For You
VCCU is an Equal Pay Champion, and we offer a competitive total rewards package!
- Paid Volunteer Time
- Paid Time Off, including Sick/Vacation/Holidays
- Medical/Dental/Vision/Life Insurance/Supplemental Benefits
- 401k Employer Match & Safe Harbor Contribution
- Company Sponsored Life & LTD Insurance
- Education Reimbursement
- Free Electric Vehicle Charging at Headquarters Location
- VCCU Membership and Rate Discounts
We are dedicated to building an inclusive and authentic workplace that values unique voices and experiences, backgrounds and identities. We are an equal opportunity employer who celebrates the diversity of our employees and our members and strives to represent the many communities we serve.
Salary : $22 - $26