What are the responsibilities and job description for the Front Desk Associate position at Ventura Community Partners?
Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?
Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
About the Community:
This master-planned community encompasses canyon, trails, gambel oak, and homes. It is the location that makes it one of the most coveted places to live. Not only does the location afford its residents incredible 360-degree panoramic views and the best sunsets in the state, but it also gives residents the luxury of living a relaxed mountain-top lifestyle while being only minutes from both nearby metropolitan areas.
Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMCs core values.
What youll accomplish:
- Managing front desk operations
- Greeting and assisting guests, answering phones, and directing calls
- Opening and closing the Community Center as shift requires
- Checking in members and guests to ensure planned use of the facilities
- Registering residents for special events and collecting payment
- Assisting the Membership Coordinator with an array of administrative duties
- Enforcing policies and procedures
- Maintaining a clean and inviting front desk environment
What were looking for:
- At least 6 months of customer service experience with basic cash handling skills
- A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
- Outgoing with a professional personality
- Must work well independently and within a group
- Excellent people skills, with a commitment to customer service
- Ability to communicate effectively orally and in writing
- Computer skills that include a strong working knowledge of MS Office programs
- Must pass a pre-employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.
What we offer:
- Support Programs Employee Assistance Program (EAP) and Calm Health.
- As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
- 401(k) with Company Match Automatic enrollment with a 30% match on the first 10% of contributions.
- Competitive pay, depending on experience
- Part-time, flexible schedule
- Most importantly, a caring team who is dedicated to your success!