What are the responsibilities and job description for the Remote Travel Booking Coordinator position at Ventrone Ventures Travel?
We are seeking a detail-oriented and highly organized Remote Travel Booking Coordinator to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. As a Remote Travel Booking Coordinator, you will be responsible for coordinating travel itineraries, managing bookings, and providing exceptional customer service to clients.
Responsibilities
Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.
Booking Management: Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.
Communication: Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.
Problem Resolution: Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
Training: Attend live and online training programs and meetings to earn travel industry certifications to gain knowledge and comprehension in booking travel for clients
Documentation: Manage all travel-related documentation, including tickets, confirmations, and itineraries. Ensure that clients receive all the necessary information before their journey.
Travel Trends and Updates: Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience by email and follow-up by phone to ensure thorough comprehension
Social Media and Marketing - Utilize the latest trends in social media to attract and obtain clients.
Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.
Qualifications
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clientele
Ability to prioritize and multitask
Good at research
Able to work independently
Goal oriented
Positive and professional demeanor
Time management and organization skills
Self-starter, positive mind-set, self-motivated
Excellent written and verbal communication skills
Must have computer and reliable internet
Must be 18 years or older
Authorized to work in the U.S.
Benefits
Fully remote - work from anywhere
Flexible work schedule - Make your own hours and schedule, full-time or part-time
No Experience Required - Unlimited Training Provided
Access to earned travel industry certifications
Access to online and live travel booking and marketing training
One-on-One and team coaching with daily classes
No sales quota
Travel discounts and perks with free Disney Ticket and free cruise for two
Performance based with uncapped earning potential
Access to regular incentives, trips, prizes
Discounted CLIA card and opportunity to qualify for IATAN card
E&O insurance
Great company culture
Access to bonuses
Responsibilities
Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.
Booking Management: Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.
Communication: Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.
Problem Resolution: Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
Training: Attend live and online training programs and meetings to earn travel industry certifications to gain knowledge and comprehension in booking travel for clients
Documentation: Manage all travel-related documentation, including tickets, confirmations, and itineraries. Ensure that clients receive all the necessary information before their journey.
Travel Trends and Updates: Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience by email and follow-up by phone to ensure thorough comprehension
Social Media and Marketing - Utilize the latest trends in social media to attract and obtain clients.
Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.
Qualifications
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clientele
Ability to prioritize and multitask
Good at research
Able to work independently
Goal oriented
Positive and professional demeanor
Time management and organization skills
Self-starter, positive mind-set, self-motivated
Excellent written and verbal communication skills
Must have computer and reliable internet
Must be 18 years or older
Authorized to work in the U.S.
Benefits
Fully remote - work from anywhere
Flexible work schedule - Make your own hours and schedule, full-time or part-time
No Experience Required - Unlimited Training Provided
Access to earned travel industry certifications
Access to online and live travel booking and marketing training
One-on-One and team coaching with daily classes
No sales quota
Travel discounts and perks with free Disney Ticket and free cruise for two
Performance based with uncapped earning potential
Access to regular incentives, trips, prizes
Discounted CLIA card and opportunity to qualify for IATAN card
E&O insurance
Great company culture
Access to bonuses