What are the responsibilities and job description for the Make Ready Technician position at Venterra Realty?
Job Title: Make Ready Technician
Reports to: Neighborhood Service Coordinator
Location: Valencia at Westchase
COMPANY OVERVIEW
Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we’ve enjoyed tremendous growth and financial success over our 23-year history.
We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work’s annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE® Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”
THE OPPORTUNITY
The Technician Level 2 prepares vacant apartment homes for new residents by completing repairs, installations, and inspections. This role ensures all units meet company standards by addressing maintenance needs and supporting the maintenance team as needed. Their work directly impacts resident satisfaction and property appeal. This role is differentiated by an internal Venterra certified intermediate level of plumbing, electrical, appliance and HVAC skills.
KEY JOB RESPONSIBILITIES
- Prepare vacant apartments for new residents by completing repairs, cleaning, and ensuring all features are in working order per our Total Quality Make Ready (TQMR) program.
- Perform intermediate level maintenance tasks, including light fixture replacements, minor plumbing repairs, appliance checks, HVAC PM and drywall patching.
- Assist with painting, carpet cleaning, and exterior touch-ups to meet market-ready standards.
- Maintain inventory, report supply needs, and support the maintenance team with work orders and groundskeeping as needed.
- Maintain the cleanliness and curb appeal of the property, including grounds, parking lots, breezeways, amenities, and common areas.
- Work independently while following company standards, demonstrating attention to detail, and maintaining a commitment to resident satisfaction.
- Provide emergency and on-call maintenance support as needed.
- Support the team with other duties as needed to maintain resident satisfaction and property standards.
- In this role, you will travel daily to one of the assigned communities within your region. This will typically not exceed a 25-mile radius of the designated primary location.
CANDIDATE PROFILE
- EPA certification preferred.
- Prior experience in make-ready, maintenance, or related field.
- Venterra certification of intermediate level plumbing, electrical, appliance and HVAC skills.
- Ability to prioritize and manage multiple unit turns efficiently.
- Strong attention to detail and proactive approach to maintaining company standards.
- Ability to work flexible schedules, including participation in an on-call rotation.
- Clean Motor Vehicle Record required.
- Lifting/carrying (supplies, equipment, etc.):
Over 75 lbs. Rare need
25 – 75 lbs. Occasional need
1 – 25 lbs. Constant need
BENEFITS
- Competitive Base Salary and performance bonus.
- A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
- Educational Assistance / Reimbursement to support your drive to learn.
- 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
- Access to thousands of employee discounts with BenefitHub.
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.