What are the responsibilities and job description for the Leasing Consultant position at Venterra Realty?
ROLE: Leasing Consultant REPORTS TO: Community Manager LOCATION: St. Andrews THE OPPORTUNITY Drive revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. KEY RESPONSIBILITIES:
- Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
- Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
- Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
- Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
- Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
- Maintain tour routes and show units to leave a lasting positive impression on prospects.
- Deliver a seamless, world-class move-in experience that exceeds resident expectations.
- Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.
- 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
- Proficiency in CRM tools preferred.
- Strong negotiation and communication skills.
- Ability to work weekends and a flexible schedule as needed.
- Highschool diploma or equivalent required.
- Some college preferred.