JOEM Quality Manager

JOEM Customer Quality Manager

Minimum 5 years of experience as a Customer Quality Manager

Venteon is currently seeking a Customer Quality Manager to fill an opening with a manufacturing company located in Wixom, MI.

Requirements of the Customer Quality Manager

• Familiarity with automotive/component industry standards
• Familiarity with product development/manufacturing processes
• Familiarity with Japanese client quality evaluation systems
• Expertise in quality management tools/methodologies
• Highly responsible, proactive, and resilient under pressure; results-driven with strong resource coordination skills to meet client demands.
• Highly collaborative with strong organizational, coordination, and proactive abilities, adaptability, customer insight, and effective time management.
• Bachelor's degree or above, with priority given to quality management or mechanical related majors;
• 5 years. in Quality/Project management experience (Mech. Eng. or Auto Parts), Japanese clients experience is preferred
• English proficiency as the working language; Japanese/Korean proficiency is preferred

Benefits of the Customer Quality Manager

• Competitive salary
• Advancement potential
• Full time
• Paid time off
• Medical / Dental / Vision
• 401k

Responsibilities of the Customer Quality Manager

• Collaborating closely with business units to support quality strategy execution for key Japanese clients, and lead localization of customer quality management
• Grasp client's global quality strategy, coordinate integration of group/BU/factory resources to ensure sustained controllability of product quality risks.
• Quality Management: interface with key clients on quality strategy, monitoring performance, mitigating risks, and achieving quality targets.
• Resolve urgent quality issues and cross-BU gaps; coordinate organizational collaboration, audit responses, and corrective actions; conduct quality competency training
• Deploy and refine internal QMS frameworks compliant with industry standards and client specifications.
• Lead group-wide quality-client engagement initiatives to drive continuous improvement in customer satisfaction.

• If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to abarry@venteon.com