What are the responsibilities and job description for the JOEM Customer Quality Manager position at Venteon?
Minimum 5 years of experience as a Customer Quality Manager
Venteon is currently seeking a Customer Quality Manager to fill an opening with a manufacturing company located in Wixom, MI.
Requirements of the Customer Quality Manager
- Familiarity with automotive/component industry standards
- Familiarity with product development/manufacturing processes
- Familiarity with Japanese client quality evaluation systems
- Expertise in quality management tools/methodologies
- Highly responsible, proactive, and resilient under pressure; results-driven with strong resource coordination skills to meet client demands.
- Highly collaborative with strong organizational, coordination, and proactive abilities, adaptability, customer insight, and effective time management.
- Bachelor's degree or above, with priority given to quality management or mechanical related majors;
- 5 years. in Quality/Project management experience (Mech. Eng. or Auto Parts), Japanese clients experience is preferred
- English proficiency as the working language; Japanese/Korean proficiency is preferred
Benefits of the Customer Quality Manager
- Competitive salary
- Advancement potential
- Full time
- Paid time off
- Medical / Dental / Vision
- 401k
Responsibilities of the Customer Quality Manager
- Collaborating closely with business units to support quality strategy execution for key Japanese clients, and lead localization of customer quality management
- Grasp client's global quality strategy, coordinate integration of group/BU/factory resources to ensure sustained controllability of product quality risks.
- Quality Management: interface with key clients on quality strategy, monitoring performance, mitigating risks, and achieving quality targets.
- Resolve urgent quality issues and cross-BU gaps; coordinate organizational collaboration, audit responses, and corrective actions; conduct quality competency training
- Deploy and refine internal QMS frameworks compliant with industry standards and client specifications.
- Lead group-wide quality-client engagement initiatives to drive continuous improvement in customer satisfaction.
Salary : $100,000 - $130,000