What are the responsibilities and job description for the Appointment Setter position at Venteon?
Harvard Resource Solutions is seeking Appointment Setters for our client in Waterford on a temporary basis.
2-4 weeks
Potential to convert to direct hire for the right candidate ( Based upon performance and attendance)
Pay: $20/hr.
Full time ( 40 hours )
We are seeking a motivated and customer-focused Appointment Setter. In this role, you will make 50–70 outbound calls per day during a 7-hour working day (8-hour shift) to follow up on company-provided leads. Your primary responsibility will be to speak with prospective customers, gather basic information, and schedule appointments for our Outside Sales Representatives using our appointment scheduling system.
Key Responsibilities:
- Make 50–70 outbound calls daily to prospective customers.
- Follow up on company-provided warm/hot leads in a professional and friendly manner.
- No cold calling. Prospects have called in requesting information.
- Gather customer information and qualify interest.
- Schedule appointments for Outside Sales Representatives.
- Accurately enter customer information and appointment details into the company's scheduling system.
- Maintain a positive customer experience while meeting daily call and appointment goals.
Requirements:
- High school diploma or equivalent.
- Previous experience in customer service, call center, appointment setting, inside sales, or telemarketing preferred.
- Excellent verbal communication and interpersonal skills.
- Comfortable making 50–70 outbound calls per day and working toward daily performance goals.
- Strong customer service skills with a professional and friendly phone demeanor.
- Ability to gather information accurately and schedule appointments efficiently.
- Basic computer skills with the ability to navigate multiple systems and enter data accurately.
- Strong organizational skills and attention to detail.
- Self-motivated with the ability to work independently and manage time effectively.
- Reliable attendance and a positive, team-oriented attitude.
Salary : $20