What are the responsibilities and job description for the Sales Operations Specialist - AZ - On site position at Vensure Employer Solutions?
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About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .Position SummaryThe Sales Operations Specialist provides the necessary guidance to the field sales team and becomes the point of reference on all deal flow, system, and process matters. Responsible for owning multiple assigned processes or systems with the expectation to constantly work to maximize effectiveness. Responsible for the movement and success of the sales teams' deals, systems, and other assigned tasks. As an individual contributor the expectation is to help the organization by creating and owning improvements that impact multiple departments and teams.
Essential Duties and Responsibilities
- Work as the point of reference for multiple departments across organization as the operational expert of assigned processes or systems
- Process all assigned cases/tickets with accuracy and timeliness
- Ensure adherence to guidelines, processes and policies
- Own assigned processes or systems
- Own and create processes to create efficiencies within the organization
- Constantly work to create a positive impact on organization
- Monitor the team's progress, identify shortcomings and propose improvements to Leadership
- Provide training to new Business Consultants and Leadership on sales process and systems
- Other ad hoc projects and tasks as assigned
Knowledge, Skills, and Abilities
- Excellent computer skills, especially the Microsoft Office Suite & Adobe Editor
- SharePoint (or similar)
- DocuSign (or similar)
- CRM systems, ClientSpace and Salesforce experience is a plus
- Time Management skills is a must
- Proficiency with communicating in English
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with high level of dedication
Education & Experience
- Experience in sales administration, experience as a sales coordinator, sales operations specialist, or in other administrative positions
- Undergraduate degree in business administration or relevant field is also considered a plus
Salary : $135