What are the responsibilities and job description for the HIM Technician Level II - TX - On Site position at Vensure Employer Solutions?
About us
We are a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.
Our mission is to deliver exceptional healthcare with compassion and excellence. We are seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient-focused environment.
Position SummaryWe are seeking detail-oriented, experienced individuals to join our Health Information Management (HIM) team. As a member of our team, you'll support patient safety, data integrity, and compliance in a collaborative and professional environment. The HIM Technician II is responsible for maintaining the integrity, accuracy, security, and confidentiality of medical records in compliance with HIPAA and hospital policies. This on-site position supports clinical and administrative operations through advanced knowledge of health information systems, regulatory guidelines, and records management best practices.
Essential Duties and Responsibilities
- Oversees record completion and analysis processes, including physician documentation deficiencies and chart completion tracking.
- Supports coding and billing departments through timely chart assembly and record availability.
- Prepares and responds to audits, subpoenas, and requests for medical records in accordance with regulatory timelines.
- Serves as a department resource for EMR access, chart navigation, and troubleshooting.
- Assists with chart abstraction and data integrity checks to ensure accurate reporting and documentation.
- Participates in departmental performance improvement and compliance activities.
- Assists with onboarding and training of new HIM staff.
- Demonstrates a high level of confidentiality, accuracy, and timeliness.
Knowledge, Skills, and Abilities
Behavioral Standards
- Wears nametag properly; follows dress code policy; answers phone correctly and promptly; meets deadlines; acts ethically and respectfully.
- Maintains professional and courteous communication with staff, providers, and patients.
Communication/Knowledge
- Understands and explains HIM processes clearly; utilizes AIDET principles in all interactions.
- Provides support and education to departments as needed.
Collaboration/Teamwork
- Attends staff meetings; adheres to HIPAA and patient rights policies.
- Participates in safety, emergency, and disaster response procedures.
- Supports a clean, secure, and organized records environment.
Education & Experience
- Minimum of 5 years of HIM experience in a hospital or multi-specialty setting.
- Familiarity with EHR systems (e.g., Meditech, Epic, Cerner) required.
- Experience with release of information, chart analysis, and audit response preferred.
- High School Diploma or GED required. Associate's degree in Health Information Technology or related field preferred.
- RHIT, RHIA, or other AHIMA certification preferred.
