What are the responsibilities and job description for the Digital Account Manager position at Vendasta?
Digital Account Manager – Pewaukee, WI (In-Office)
At Vendasta, we’re leading the AI revolution from right here in Pewaukee, WI—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them.
We’re looking for a Digital Account Manager who is energized by driving digital projects from concept to completion and excited to build lasting client relationships while coordinating cross-functional teams. In this role, you’ll play a key part in helping small and medium-sized businesses succeed—while shaping the future of AI for local economies.
Your Impact:
As a Digital Account Manager, you'll work with internal designers, developers, content creators, and clients to:
- Manage and oversee the entire web project lifecycle, from initial concept to final delivery and ongoing client communication
- Collaborate with clients via phone and email to gather requirements and develop strategic project plans
- Coordinate with internal teams to ensure timely and successful project execution
- Monitor project progress, address potential issues, and ensure delivery within scope, budget, and timeline
- Conduct regular project status meetings with clients and internal stakeholders
- Create compelling website content and optimize for SEO
- Conduct quality assurance checks to ensure websites meet design and functionality requirements
- Stay up-to-date with industry trends and best practices in web design and development
- Leverage AI tools and automation to streamline workflows, improve project efficiency, and enhance client outcomes
What You Bring to the Table:
You bring strong project management skills and a strategic mindset with the ability to communicate effectively across teams and with clients. You have:
- Experience working with Figma to collaborate on design workflows and provide feedback
- Proven ability to manage multiple projects and prioritize tasks effectively
- Exceptional interpersonal skills to build and maintain client relationships
- Experience collaborating with designers, developers, and content teams
- Familiarity with CMS platforms and/or website builders
- A proactive approach to solving technical challenges during the project lifecycle
Preferred (Nice to Have):
- Knowledge of graphic design principles and tools such as Adobe Photoshop or Illustrator
- Experience with Figma and/or Adobe XD
- Basic knowledge of WordPress
- Hands-on experience creating or editing designs in Figma
- Exposure to AI automation tools
About Vendasta:
We help businesses get more customers. And keep them. Vendasta is an AI-powered customer acquisition and engagement platform for SMBs and the partners who support them, streamlining marketing, sales, and operations through intelligent AI employees, automation, and real-time actions and insights. From creating awareness to nurturing lasting customer relationships, Vendasta offers a suite of solutions with AI assistants that streamline every stage of the customer journey. By combining a business's unique data with AI and automation, Vendasta simplifies marketing, sales, and operations, eliminating the need for multiple disjointed systems.
Perks:
Join the Vendasta family, where your growth, adaptability, and long-term career trajectory are our top priorities. We’re building for a rapidly changing, AI-powered world, and we’re committed to helping our people learn, evolve, and lead through it. At Vendasta, you’ll work alongside driven, curious teammates in a culture rooted in Drive, Innovation, Respect, and Agility, solving meaningful problems that shape the future of local business. We invest deeply in your development through continuous learning opportunities, hands-on exposure to emerging technologies, in-house training, education reimbursement, and leadership development programs designed to help you grow as the world evolves. We support this growth with flexibility, wellness benefits, and an environment that trusts you to do your best work - whether that’s learning something new, taking on bigger challenges, or building the next chapter of your career. At Vendasta, you’re not just keeping up with change. You’re growing with it.
Discover your potential. Build something that matters. Join the AI revolution from right here in Pewaukee.