LOGISTICS & WARRANTY COORDINATOR

About the Company

At Vencomatic Group, we are on a mission to make poultry husbandry sustainable. We seek to balance the operation of a successful business with the lowest possible environmental impact, all while trying to achieve the highest animal welfare levels. We always, develop our products based on a thorough understanding of the bird, her well-being, and her eggs.

Job Overview

Do you enjoy bringing structure to a fast-moving environment and making sure products reach customers on time? As a Logistics & Warranty Coordinator, you play a key role in coordinating shipments, managing logistics documentation, and supporting warranty and return processes. You will work closely with customers, freight forwarders, and internal teams to ensure smooth and efficient operations.

Responsibilities

· Coordinate inbound and outbound shipments.

· Book and plan container shipments with freight forwarders.

· Track shipments and provide customers with shipment updates.

· Prepare and manage freight and shipping documentation.

· Coordinate warranty claims and return processes (RMAs).

· Track returned products and replacement orders.

· Maintain accurate logistics and warranty records.

· Identify, document, and follow up on shortages.

· Coordinate ordering and tracking of replacement materials when required.

· Work closely with customers, logistics partners, and internal teams to resolve shipment and warranty-related issues.

Skills, Experience & Qualifications

· Experience in logistics, supply chain, customer support, or administration.

· Experience working with freight documentation, transportation coordination, or shipment tracking is preferred.

· Strong organizational and administrative skills.

· Attention to detail and accuracy.

· Strong written and verbal communication skills in English.

· Ability to manage multiple priorities and follow through on open items.

· Proficiency in Microsoft Office applications.

What We Offer

· Competitive compensation and benefits package.

· The opportunity to work in a growing international organization.

· A collaborative and informal working environment.

· Freedom, trust, and responsibility in your role.

· Opportunities to learn, grow, and make an impact.

Vencomatic North America provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $45,000 - $60,000