What are the responsibilities and job description for the Route Relief position at Velvet Ice Cream Company?
Route Relief
Come join our GROWING team!! Velvet Ice Cream is now hiring for a Route Relief to work within our Distribution Department. As a full-time Velvet Ice Cream Company Route Relief, this individual will be helping out with delivery route and PreSell route assistance due to vacations, call-offs, large deliveries, etc. The Route Relief is responsible for the sales and distribution of products in assigned territory and expected to follow the job functions of both a Route Delivery Driver and PreSell route. A Route Relief is expected to be flexible with their schedule. They will be an asset for the success of the branch whether that be covering a delivery or a PreSell route.
Covering for a PreSell route, the employee will provide world class Direct Store Delivery (DSD) service to all channels of customers. The PreSell identifies and acts on selling opportunities, makes secondary placements, gains extra displays, uses Point of Sale (POS), and makes effective sales presentations through use of sales data. The PreSell is responsible for selling and merchandising Velvet's Consumer Brands products to retail stores in assigned region. The incumbent will further build relationships with retail store managers and ensure that Velvet's products are consistently and effectively showcased and remain in stock.
It is essential for this individual to be a self-starter with the ability to work independently and be adaptable, picking up new job duties on short notice as needs arise. He/she should be able to follow instructions, learn and become proficient in the use of a hand-held computer and other company systems and represent Velvet in a customer-friendly, helpful manner. It is necessary to have successfully completed Velvet's Training Program and any additional training offered. It is also a requirement to maintain a good driving record.
Why work for Velvet Ice Cream? Here are some great reasons!
- Competitive Compensation
- Strong Stable Industry
- Free Ice Cream every Friday
- 110-year-old, 4th generation, family ran company
Responsibilities
- Deliver Velvet’s products to the store accounts in the assigned territory according to the established route and schedule.
- Display Velvet’s products in stores according to Company standards.
- Maintain positive, customer-friendly relationships with store personnel and resolve minor concerns. Report significant concerns promptly to the Route Supervisor
- Maintain a professional appearance by wearing clean and freshly laundered Company-provided clothing.
- Offer and sell additional products that are new, popular, or part of a promotion.
- Identify additional stores for Velvet’s products within the assigned territory and give these prospects to the Route Supervisor.
- Be a team player by covering routes for other branches or Route Drivers or PreSell as directed.
- Deliver or pick up equipment as directed and maintain accurate records.
Qualifications
- HS Diploma or equivalent required.
- 21 years of age or older to meet DOT requirements.
- Valid driver’s license.
- Be a safe and patient driver.
- Must have a valid Driver’s License with a dependable vehicle and proof of automobile insurance coverage.
- Climb up and down from the cab and rear of a truck safely throughout the work day.
- Be able to start the work day very early in the morning.
- Work at least 5 days every week and adjust schedules as needed.
- Be able to tolerate sub-zero temperatures for extended time periods.
- Lift/carry up to 50 lb. loads regularly without difficulty or discomfort.
- Be able to drive both automatic and manual transmission equipped vehicles.
- Check truck fluids, fill as needed, and perform other required maintenance checks.
- Adhere to route schedule, properly order authorized product, maintain proper inventory, set stores to schematic, manage out of stocks, communicate to customers or manager about service matters, execute promotional displays, use appropriate labor, maintain company-owned equipment, properly handle paperwork.
- Conduct activities in a safe manner, follow corporate safety guidelines and requirements, and proactively address any unsafe conditions observed.
- Respond to change with positive attitude, offer suggestions for improvements to increase effectiveness of change, support new initiatives, and maintain an open mind.
- Communicate directly with team members on issues, openly share ideas with others, encourage performance in others, give feedback when needed, train new employees when applicable.
- Perform pre-order sales for delivery to retail stores.
- Set up new product and promotional displays in retail stores to help drive revenue.
- Safely operate your own personal vehicle and maintenance on vehicle. Properly complete end of week reports to obtain mileage reimbursement.
Velvet Ice Cream Company is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin or other protected class.