What are the responsibilities and job description for the Service Advisor - San Diego, CA position at Velocity Vehicle Group?
Who We Are:
Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our Financial services business make VVG the leading Truck dealership.
What’s in it for You:
VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture in an easy going family-like business as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits.
VVG is looking for a Service Advisor to join our team in San Diego, CA for following hours: Monday-Friday between 7:00am-3:30pm!
Job Duties:
Greeting customers and obtaining detailed information on their vehicle
Processing paperwork and updating customers throughout the repair process
Proactively supporting all customer interactions
Ensuring our customers receive the best answer to their questions
Ensure accurate data and information is always considered
Proactively work to assist others in achieving the organization’s objectives
Continually learn about product updates, features, accessories to better assist customer needs.
Comply with all safety policies and procedures
Requirements & Qualifications:
Customer service oriented
Good typing ability
Great organizational skills
Excellent communication, problem-solving and sales skills
Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
Ability to efficiently manage and follow up with orders
Ability to manage, prioritize and stay organized
Proficient computer skills with the ability to learn new software
Compensation:
Hourly $21 Commission
Full Time position
Benefits Velocity Vehicle Group Offers:Fantastic Culture in an easy-going family-like business401k matchHealth, Dental & Vision Insurance HAS & FSAEmployer paid Life InsurancePTOSick LeaveCompany perks such as employee discounts, company events and training programsPhysical Requirements:
Must be able to lift up to 50 pounds at times
Must be able to pass post offer drug test, and physical
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position,and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $21 - $0