What are the responsibilities and job description for the Body Shop Manager - Greensboro position at Velocity Vehicle Group?
Who We Are:
At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.
What's in it for You:
Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!
What You’ll Do:
Our well-established repair facility is seeking an experienced and results-driven Body Shop Manager to lead our team of skilled technicians. The ideal candidate will have a strong background in service management and a proven track record of effective leadership in a transportation industry setting. The Body Shop Manager supervises the day-to-day operations of the body shop, schedules the flow of work in the shop, manages body shop technicians, visits customers, provides estimates for customers, inspects work done to ensure quality.
Supervisory Duties:
- Selects body shop technicians for hire (responsible for leading the shop operations by hiring, retaining, developing and consistently improving the shop/culture)
- Manages day-to-day operations of the body shop
- Understands, keeps abreast of, and complies with federal, state and local regulations that affect body shop operations
- Enforces company’s policies and procedures
- Provides training, scheduling, assigning, coaching, counseling to body shop technicians
- Communicates job expectations and monitors progress
- Appraises and reviews job contributions
Day-to-Day Shop Management Duties:
- Provides prompt and courteous service: both on the phone and in person
- Provides estimates for customers
- Checks parts against estimate and ensures proper parts are ordered and received
- Itemizes invoices after work is finished
- Opens and closes repair orders
- Approves expenditures for department
- Approves outsourcing of services
- Places parts order with the Parts Department
- Purchases supplies and paint materials
Skills and Qualifications:
- Proven experience as a Service Manager / Bodyshop Manager in the transportation industry
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite (Outlook, Word and Excel)
- Self-motivated and self-starter
- Ability to approach any situation with a positive attitude
- Excellent organizational skills
Compensation:
- Depends on skills and experience
- Plus Bonus Incentive
Physical Requirements:
- Must be able to lift up to 50 pounds at times.
- Must be able to pass post offer drug test, and physical
Benefits Velocity Vehicle Group Offers:
- A fantastic culture in a welcoming, great place to work environment.
- 401k with matching.
- Health, Dental & Vision Insurance, along with HSA & FSA options.
- Employer-Paid Life Insurance.
- Vacation Sick Leave time allocations
- Company perks such as employee discounts, company events, and training programs.
- Excellent Training and Career Advancement Opportunities
Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.