Game Card Counter/Game Floor Associate- Newport, KY

About us: Located at Newport on the Levee, Velocity Esports is a cutting-edge esports and entertainment platform with a focus on bringing you next level entertainment experiences. We offer premier esports lounges, arcade games, bowling, billiardsdarts, live tournaments and other in person entertainment features. Whether competing in a tournament or enjoying elevated casual dining, craft beverages and arcade games in person at one of our venues, our commitment is to deliver "Next Level Gaming, Next Level Fun" to our guests.

Daily Tasks

As a Game Card Counter,/Game Floor Associate, you are responsible for assisting guests with purchasing, loading, and recharging game cards while providing friendly and efficient service. You will explain game card usage, promotions, and pricing options, ensuring guests have a smooth and enjoyable gaming experience. Accurately handling cash, credit card transactions, and maintaining the balance of your cash drawer is essential. You will also be responsible for troubleshooting minor card issues, assisting with prize redemption inquiries, restocking prize counters, and keeping the area clean and organized. Providing excellent customer service and quickly resolving guest concerns are key parts of this role.

Musts:

• Previous cash handling experience is preferred but not required.

• Excellent customer service and communication skills.

• Ability to multitask and work well under pressure.

• Positive attitude and professional appearance.

• Must be able to stand and walk for extended periods.

• Availability to work flexible shifts, including nights, weekends, and holidays.

Fringes:

• Discounted Meals
• Game Play Discounts
• Medical, Dental and Vision insurance for Full-time employees (30 hours)
• Flexible Schedules

Must be able to provide authorization to work in the US - we use E-verify.