What are the responsibilities and job description for the Gym Front Desk Assistant position at Velocity 1 Fitness?
Job Overview
We are seeking an energetic and detail-oriented Gym Front Desk Assistant to be the welcoming face of our fitness facility. In this vital role, you will manage the front desk operations, provide exceptional customer service, and ensure smooth daily functioning of the gym environment. Your positive attitude and organizational skills will help create an inviting atmosphere for members and visitors alike. This paid position offers an exciting opportunity to be part of a vibrant fitness community while honing your administrative and customer support skills.
Responsibilities
- Greet members, visitors, and staff with enthusiasm and professionalism, creating a friendly and welcoming environment
- Manage phone system to answer inquiries, assist in membership sign ups, and direct calls efficiently
- Handle front desk duties including check-ins, and memberships using computer literacy and office management software
- Maintain accurate records through data entry, filing, and updating member information in digital system.
- Provide excellent customer service by addressing questions or concerns promptly via phone or in person while demonstrating proper phone etiquette
- Assist with administrative tasks including billing and maintaining cleanliness of the reception area
Experience
- Clerical or administrative experience in a customer service environment preferred
- Experience in a front desk role such as medical receptionist, dental receptionist, or personal assistant is advantageous
- Bilingual abilities are a plus to effectively communicate with diverse clientele
- Familiarity with phone systems, filing systems, and office management practices is highly desirable
- Demonstrated ability to manage time efficiently while multitasking in a fast-paced setting
- Previous experience in customer support roles that require excellent phone etiquette and professionalism
Join us to be part of a dynamic team dedicated to fostering health and wellness! This role offers a chance to develop your administrative expertise while making a positive impact on our community’s fitness journey.
Job Type: Part-time
Pay: $14.00 per hour
Expected hours: 20 per week
Work Location: In person
Salary : $14