Document Processor

Job Description- Document Processor

Position Overview

The Document Processor will work directly with the Post Closing team, managing all mail specifically related to the department. Responsibilities include scanning, sorting, auditing, and ensuring proper shipment of documents. This role requires excellent organizational skills, attention to detail, and strong communication abilities. It’s a great opportunity to start your career in the mortgage industry, with support provided to help you learn, grow, and build a successful and fulfilling path in this field.

Position Requirements

 Experience: (None) - Entry Level Position

 Compensation Range: $15- $21.63/ hr 

 Work Condition: 

• In-office
• Full-time 

Occasional Overtime Required 

 Physical Requirement: 

• Must be able to lift 20 lbs. boxes of paperwork. 
• Ability to remain seated at a desk and operate a computer or other standard office equipment for most of the workday.

 Education: High School Diploma required

 Expectation: 

• Strong analytical and problem-solving skills 
• Ability to work independently 
• Attention to detail
• Proactive
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to meet deadlines in a fast-paced environment.

 Responsibilities: 

• Receive, log and ship out Collateral and Final Documents daily.
• Audit loan files for completeness and accuracy.
• Deliver loans to investors within the set delivery lock date.
• Daily reconciliation of investor exception reports.
• Clear all deficiencies within the investor lock period. 
• Ensure suspense conditions are accurate.
• Maintain a daily log of outgoing suspense conditions from Investor. 
• Update notes daily in the Loan Origination System based on Investor suspense reports.
• Reviews and obtains purchase advice for the accounting department. 
• Contact team members, business partners, and clients to obtain any required documentation via phone calls and emails.
• Perform other related duties as requested.