Cobbler

VEJA NORTH AMERICA

Cobbler

ABOUT VEJA

Since 2005, VEJA has been creating sneakers in a different way, mixing social projects, economic justice, and ecological materials. VEJA uses Brazilian and Peruvian organic cotton for the canvas and laces, Amazonian rubber for the soles, and various innovative materials from recycled plastic bottles or recycled polyester. VEJA sneakers are produced in high-standard factories in Brazil.

Job Description

Since 2020 and as part of the “Clean, Repair, Recycle” approach, VEJA has been fixing and cleaning shoes to extend their lifecycle. In 2024, VEJA will open its first North American cobbler workshop, a place dedicated to shoe repairing for all brands and services.

VEJA is currently looking for a Cobbler who will be a key individual in launching this program in our Los Angeles market by performing repair services for customers.

This role is Full-Time and based in Williamsburg, Brooklyn and will report to the Retail Store Manager or their designee.

· Performing all aspects of cobbler and repair services.

o Standard services offered include, but are not limited to, resolving, stitching, gluing and cleaning sneakers, boots and dress shoes, including both rubber and leather-soled shoes.

o Provide accurate pricing to customers and collect payment for services.

o Communicate with customers on completion of services.

· Manage operations and tracking related to cobbler/repair services.

o Maintain and service shoe repair equipment as needed.

o Maintain all supply levels and partner with corporate team to communicate supply needs.

o Track quantity of services provided each month.

o Maintain necessary health and safety precautions with all machinery, tools and supplies and provide any necessary safety training for store team.

· Provide excellent customer service with repairs and educate store customers about VEJA’s circularity project.

· Local outreach to promote and build awareness of cobbler services.

• Commitment to the VEJA Project and vision; passionate about fair-trade brands.
• Prior experience working in cobbler service or with shoe repair machinery is a must.
• Strong communication and customer service skills; able to proactively resolve customer issues and concerns.
• Ability to work autonomously once assignments and directions are given.
• Ability to prioritize and multi-task effectively and maintain a positive attitude while moving between changing priorities
• Strong organizational and follow-through skills; must pay attention to details.
• The estimated compensation range for this role is $30-$35/hourly to align with experience, plus a comprehensive benefits package including health, dental and vision coverage, PTO and 401k.

VEJA North America is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and are proud to be an employer that considers all qualified applicants for employment without regard to age, race, color, religion, creed, national origin, citizenship status, sex, sexual orientation, gender identity or expression, genetic information, marital status, familial status, domestic violence victim status, disability, military or veteran status, prior arrest or conviction record , or any other characteristic protected by applicable federal, state, or local law.

VEJA North America provides reasonable accommodations for applicants and employees with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require accommodation to participate in the application or interview process, please let us know.

Job Type: Full-time

Pay: $30.00 - $33.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have at least 1 year of shoe repair or cobbling experience?

Ability to Commute:

• Brooklyn, NY 11249 (Required)

Work Location: In person

Salary : $30 - $33