What are the responsibilities and job description for the Operations Manager position at Vego Garden?
Vego Garden is making gardening as accessible and sustainable as possible, while encouraging gardening to be an avenue for personal and community development!
Since its successful launch in 2020, Vego Garden has quickly become the leading brand in raised garden beds and one of the fastest-growing consumer brands in the country. In just five years, our rapid growth has led to the establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre farm.
Today, Vego Garden proudly employs over 100 dedicated team members across the U.S. and internationally. Our high-quality raised garden beds are recognized for their durability, eco-friendly materials, and safety for both children and pets. We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe’s, Wayfair, and Amazon.
We owe our success to our loyal customers and passionate team. Through our Vego Garden Kids and Giving Back Program, we have donated more than 3,500 garden beds to schools, underserved communities, and other philanthropic initiatives - helping to grow gardens and give back across the nation by making gardening easier anytime, anywhere! We're proud to be a certified Great Place to Work company!
Vego Garden Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status.
Job Purpose:
We are seeking an Operations Manager to join our vibrant team and help us to spread the joy of gardening! If you have relevant experience and are passionate about sustainable living and making a difference, we would love to have you on our team!
Essential Responsibilities:
- Coordinate and manage daily activities of the operations, assembly, inventory, and fulfillment departments. Provide operational support to the supervisors of those departments when necessary.
- Ensure a consistent and disruption-free assembly process, ensuring on time delivery and quality checks.
- Coach, mentor, and develop a team of supervisors to meet short-term and long-term goals.
- Ensure that inbound product is received without delays and accurately accounted for in the WMS, maintaining inventory control principles to ensure inventory accuracy.
- Ensure that the fulfillment department meets on-time direct-to-customer shipping requirements.
- Perform root-cause analysis when deliverables are unmet and create and implement a corrective action plan.
- Monitor and analyze operational performance data (KPI’s) and use metrics to improve the process of departments. Prepare and submit progress reports to the leadership team.
- Manage direct and indirect reports on performance, attendance, training, growth, and development.
- Manage multiple warehouse locations, including 3PL.
- Implement a culture of continuous improvement, lead 5S and safety initiatives. Identify waste in areas within the operations.
- Collaborate with other departments to streamline operations processes and implement strategies for continuous improvement.
- Create and implement strategy to support and achieve short-term and long-term Company goals.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Follow Company safety and quality procedures, and other policies and guidelines governing Company operations.
- Perform other duties as assigned by the leadership of the Company.
- Bachelor’s degree (or equivalent) in operations management, business administration, or related field is required.
- 5 years of operations or warehouse management experience in the eCommerce and DTC environment is required.
- Demonstrated success in improving KPIs such as on-time delivery, cost reduction, inventory accuracy, and fulfillment productivity.
- Knowledge of OSHA safety requirements.
- Working knowledge of operation/warehouse/inventory management software programs.
- Excellent ability to delegate responsibilities while maintaining organizational control of the Company operations.
- Proficiency in conflict management and business negotiation processes.
- Knowledge of business productivity software and an aptitude for learning new applications.
- Strong management and leadership skills.
- Strong analytical and problem-solving skills - ability to build KPI dashboards and drive decisions using data.
- Excellent organizational skills and attention to detail.
- Ability to read, interpret, and explain policies and procedures used in purchasing.
- Proficient with Google Suite or related software.
Physical Demands:
This position primarily involves working at a desk and operating a computer for prolonged periods with moderate walking and standing.
- The salary range is $100,000 - $125,000.
- Flexible Paid Time Off.
- 12 PTO days per year, accrued bi-weekly, with annual increase.
- 7 paid Holidays.
- 401k contribution match of 4%.
- Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans.
- Toll Roads Allowance of $100 per month.
- Phone Allowance of $50 per month.
- Company-sponsored breakfasts and lunches.
- We offer great culture, supportive leadership, engaging activities, employee appreciation, and other perks that make every day at work more rewarding!
Salary : $100 - $125