What are the responsibilities and job description for the Credentialed Veterinary Technician Manager - Lynnwood, WA position at VEG ER for Pets?
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WHO WE ARE:
VEG is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best! The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away, and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don't make sense. We crush old rules. We breathe new life into the veterinary profession.
CULTURE AT VEG:
At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to work today, but also a leader in how we think about elevating our employees to grow along with us. For our customers and their pets, we find a way to say, "Yes". We do the same for our employees.
THE ROLE:
This is not your average Leadership role! You will work closely with your hospital manager to ensure a one team experience for VEGgies, excellent medical care and a high level of customer service. Your success is measured by their success which is achieved through servant and inspirational leadership!
THE RESPONSIBILITIES: Medical Excellence!
Support Staff team workflow and collaboration
Because emergency is all we do, so we do it best! We also offer:
WHO WE ARE:
VEG is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do it best! The way that Veterinary Emergency was meant to be is now a reality. We are reimagining every part of the process with a unique customer experience, a highly trained emergency focused staff, and on-site advanced diagnostic tools and treatments. Our patients see a doctor right away, and clients can stay with their pet through every step of the process. We literally tear down old walls to unite customers with their VEGgie heroes and to see the amazing work they do. We liberate our employees to be all they can be. We brush away systems that don't make sense. We crush old rules. We breathe new life into the veterinary profession.
CULTURE AT VEG:
At VEG, we want people and their pets to feel safe, secure, and valued. We aim for our employees to feel the same way. We lead with our values of togetherness, openness, heroic helping, and meaningful moments. We are actively evolving to ensure that VEG is not only the best and brightest place to work today, but also a leader in how we think about elevating our employees to grow along with us. For our customers and their pets, we find a way to say, "Yes". We do the same for our employees.
THE ROLE:
This is not your average Leadership role! You will work closely with your hospital manager to ensure a one team experience for VEGgies, excellent medical care and a high level of customer service. Your success is measured by their success which is achieved through servant and inspirational leadership!
THE RESPONSIBILITIES: Medical Excellence!
Support Staff team workflow and collaboration
- Manage Day-to-day operations of support team
- Supervise credential veterinary technicians and assistants
- Schedule veterinary technician, technician and assistant shifts
- Manage technic payroll budgets
- Maximize utilization of downtime
- Maintain VEG culture and values
- Interview and Onboard new hires (offboarding support as needed)
- Work in conjunction with hospital leadership
- Participate in weekly leadership meetings
- Address patient care issues and interpersonal conflicts
- Implement VEG Guidelines/Policies/Projects
- Ensure team has supplies/tools needed to perform support staff care excellence
- Bridge gaps and unify VEG team members
- Collaborate with Medical Director to establish expectations and maintain standards of support staff excellence
- Incorporate feedback from doctors in guiding the support staff team
- Collaborate with shift leads to identify areas for process improvement
- Foster a learning culture for: Credentialed Veterinary Technicians and Assistants
- Support growth of support staff team members
- Utilize in house trainers and other development tools
- Ensure credentialed veterinary technicians maintain licenses
- Participate in support staff team meetings and 1:1 check ins
- Drive development plans and performance improvements
- Organizes student internships and externships in coordination with Program Relations Manager
- Support training opportunities for New ER credentialed veterinary technician enrollees
- 5 years experience in a clinical Credentialed Veterinary Technician role
- 2 years experience in a leadership role
- AS or BS in Veterinary Technology
- Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice
- Any Veterinary Technician Specialist is a plus, not required
- CVPM a plus, not required
Because emergency is all we do, so we do it best! We also offer:
- Industry-leading compensation: annual base salary of $94,000 - $102,000
- We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
- Generous employee pet discount
- Referral rewards - tell your friends why they should come work for VEG too!
- Health, Vision, and Dental Insurance
- 401K w/ company match
- Paid parental leave - up to 10 weeks of paid leave at 100% of regular salary
- Unlimited Continuing Education opportunities - we want to help you grow in your career!
- Flexible work schedules for a true work-life balance
- Growth potential
- Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
- Lastly, because while our work is serious, we believe that it should also be fun!
Salary : $94,000 - $102,000
