What are the responsibilities and job description for the Manager - Services Revenue Operations position at Veeva Systems?
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva’s global revenue team to lead order-to-cash processes for our rapidly growing professional services and business consulting practices. You’ll manage and develop a high-performing team, partner closely with cross-functional leaders, and elevate operational processes through automation tools across a multinational SaaS environment. This role is ideal for a proactive, systems-savvy leader energized by complexity, scale, and driving strategic impact.
Veeva Break (12/24-1/1) is a company-wide year-end pause that reflects our operating model of working hard, moving with speed, and recharging well. We will be accepting applications during this period, but responses will resume in January.
Columbus, OH specific - If you live near our Columbus/Dublin, OH office, you can expect to be onsite about once a week. We have an active, social and supportive in-person culture, which makes it a great opportunity to build connections and collaborate face-to-face.
What You'll Do
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva’s global revenue team to lead order-to-cash processes for our rapidly growing professional services and business consulting practices. You’ll manage and develop a high-performing team, partner closely with cross-functional leaders, and elevate operational processes through automation tools across a multinational SaaS environment. This role is ideal for a proactive, systems-savvy leader energized by complexity, scale, and driving strategic impact.
Veeva Break (12/24-1/1) is a company-wide year-end pause that reflects our operating model of working hard, moving with speed, and recharging well. We will be accepting applications during this period, but responses will resume in January.
Columbus, OH specific - If you live near our Columbus/Dublin, OH office, you can expect to be onsite about once a week. We have an active, social and supportive in-person culture, which makes it a great opportunity to build connections and collaborate face-to-face.
What You'll Do
- Lead global professional services and business consulting revenue operations, specifically the order to cash process starting at contract and order reviews through billings
- Manage and develop team of 4 revenue analysts
- Advise Veeva’s professional services and business consulting teams on billings and revenue
- Lead your team’s month-end close process of reviewing Statements of Work, creating invoices, and validating the completeness and accuracy of financial data across systems
- Own and develop process documentation to maintain operational excellence
- Identify and implement opportunities to utilize automation tools (Alteryx, Sigma, Gemini) to create efficiencies and scale
- Provide support to external auditors for quarterly reviews and annual audit
- Bachelor’s degree in accounting, finance or similar
- 7 years of experience in operations or accounting
- 2 years of people management
- Organized with a strong attention to detail
- Affinity for proactivity
- Effective cross-functional business partner, collaborator and team leader
- Experience with system implementations or integrations
- Strong problem-solving abilities, can implement solutions successfully
- Revenue accounting experience
- NetSuite experience
- Experience at a publicly traded SaaS company
- Experience driving improvements and automations
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
- Base pay: $100,000 - $160,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Salary : $100,000 - $160,000