What are the responsibilities and job description for the Technical Trainer (PSP) position at Veeco Instruments Inc.?
US - PA - Horsham
About Veeco
You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
We're looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.
OVERVIEW
The Technical Trainer delivers hands-on and classroom-based training that prepares customers and internal Field Service Engineers (FSEs) to safely operate, maintain, troubleshoot, and service Veeco Precision Surface Processing (PSP) systems. The Technical Trainer collaborates with engineering, product support, technical publications, and subject matter experts to develop accurate, practical course content aligned with system capabilities and service procedures. This role combines technical expertise, instructional skill, and customer focus to build learner proficiency, improve equipment performance, and support successful system installation, operation, and long-term service.
RESPONSIBILITIES
- Deliver existing Training Material to both third party customer operators and technicians.
- Deliver classroom functional descriptions and procedure introduction and overview training to small groups (max 6) of students
- Deliver hands-on lab training- demonstrate performance and monitor student accurate completion of operation, maintenance, and service procedures, while providing coaching and validating proficiency through observed procedure performance.
- Update existing training content and create scalable learning assets that support instructor-led, online learning, and other delivery methods.
- Update existing training documentation for upgrades and new components related to the PSP systems.
QUALIFICATIONS
- Bachelor's degree in engineering or a related technical field, completion of a vocational or technical program, or equivalent hands-on experience as a Field Service Engineer supporting the operation, maintenance, troubleshooting, and service of semiconductor manufacturing equipment.
- 5 years of relevant experience.
- Experience delivering instructor-led technical training to manufacturing, engineering, or field service audiences.
KNOWLEDGE, SKILLS, AND ABILITIES
- Advanced Field Service knowledge of Veeco Precision Surface Processing (PSP) systems, including system operation, maintenance, troubleshooting, and service procedures, with the ability to translate technical expertise into clear, effective classroom and hands-on training for customers and internal Field Service Engineers.
- Skilled at translating complex engineering and manufacturing concepts into clear, actionable learning experiences.
- Ability to build credibility and influence across engineering, manufacturing, operations, and quality organizations.
- Proficiency with standard Microsoft Office applications.
Salary and Benefits
The expected salary range for this position is $74,444.00 - $99,258.00, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay.
Other benefits include:
- Medical, Dental, and Vision
- 401(k) with Company Match
- Holiday, Vacation, and Sick Time
- Flexible Spending Accounts (FSA)
- Commuter Benefits
- Life and Accident Insurance
- Disability Insurance
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Identity Theft Remediation
- Emergency Travel Assistance
Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.
Veeco is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state or local law.