Product Applications Engineer (IBD)

About Veeco
You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We're looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

• Engages closely with customer to develop applications and process performance on ion beam systems; drives relevant ion beam learning and demos needed to applications development.
• Develops and maintains best known methods (BKM) for process control, process development and continuous improvement. Drive adoption of BKMs and new applications.
• Maintains a working knowledge of ion beam systems process, hardware and relevant diagnostics; Plans, implements and controls measures to enhance system performance.
• Solves process problems in straightforward situations and when needed, reaches out to service and engineering teams and drive to solutions.
• Presents technical aspects of products to customers and sales channels.
• Provides on-the-job training, education and assistance to fellow team members both within the local team, company, and for customers and partners.
• Works as a member of a cross-functional team with service and sales personnel and the product, marketing and engineering teams for company product lines to support revenue requirements.
• Communicates and participates in technical trainings regularly to enhance the professional knowledge and to gather up-to-date product line information.
• Checks and approves operational quality of system equipment.Instructs customers in the operation and maintenance of the system.

At least 2 years of experience with customer support or management is required.

• Understanding of thin film deposition process and hardware is desirable.
• A positive team player, self-motivated with strong analytical skills.
• Clear communication, good spoken and written communication skills
• Occasional travel to Veeco's corporate office in Plainview, New York

Salary and Benefits
The expected salary range for this position is $91,747.00 - $116,213.00, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay.

Other benefits include:

• Medical, Dental, and Vision
• 401(k) with Company Match
• Holiday, Vacation, and Sick Time
• Flexible Spending Accounts (FSA)
• Commuter Benefits
• Life and Accident Insurance
• Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Identity Theft Remediation
• Emergency Travel Assistance

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.