Senior Desktop Engineer

Vedder's Chicago Office is seeking a Senior Desktop Engineer. The Senior Desktop Engineer is responsible for designing, implementing, and maintaining a secure, modern, and highly reliable Windows endpoint environment across both physical and virtual platforms. This role focuses on endpoint engineering, automation, security hardening, application validation, and self-service enablement.

The Senior Desktop Engineer operates with a high degree of independence and accountability, owning endpoint configuration, application deployment, patching, compliance, and OS lifecycle management. This role serves as a technical escalation point for the Technology Support Center (TSC) to deliver a consistent, high-quality end-user experience across physical devices and virtual platforms.

As the Senior Desktop Engineer, your duties will include but not be limited to:

• Own and administer modern endpoint management platforms, including Microsoft Intune and Autopilot, with SCCM/MECM co-management where applicable.
• Design, implement, and maintain Autopilot provisioning workflows to enable secure, consistent, and low-touch device onboarding.
• Manage application packaging, deployment, and patching, including third-party application updates using Patch My PC.
• Plan, execute, and document application testing and validation for new deployments, updates, patches, and OS changes to ensure compatibility and stability prior to broad rollout.
• Develop and maintain regression testing practices for core applications and desktop configurations to prevent repeat issues.
• Design, implement, and maintain Windows Defender Application Control (WDAC) policies to control application execution and reduce endpoint attack surface.
• Define and enforce endpoint configuration standards, security baselines, and compliance policies using Intune configuration profiles, Group Policy, and related technologies.
• Plan, test, and execute Windows feature updates, quality updates, and application upgrade cycles following staged deployment and validation best practices.
• Act as a Level II/III escalation resource for complex endpoint and application issues, identifying root causes and driving permanent, documented fixes.
• Partner with the TSC to reduce escalations through improved tooling, automation, documentation, and self-service capabilities.
• Collaborate with Enterprise Application Engineers on the deployment and support of firmwide applications, including Microsoft 365, iManage, Litera, Adobe, and other business-critical platforms.
• Support and optimize Azure Virtual Desktop (AVD) with Nerdio, ensuring alignment between virtual and physical desktop performance and user experience.
• Maintain and enhance Microsoft Teams client behavior and capabilities, including policies, add-ins, plugins, and user experience considerations.
• Evaluate, test, and standardize desktop and laptop hardware, including drivers, firmware, BIOS configurations, and lifecycle planning.
• Perform advanced troubleshooting using logs, diagnostics, and monitoring tools; coordinate with vendors as needed.
• Support endpoint security initiatives, including WDAC, BitLocker, Windows Firewall, and related controls.
• Mentor and support other Desktop team members, promoting engineering best practices, documentation, and knowledge sharing.
• Participate in limited after-hours support on an as-needed basis.
• Other duties as assigned.

Skills & Competencies:

The person in this role must be experienced in working effectively with IT developers, architects and external vendors in advocating on behalf of end users. 

• Strong ownership mindset with the ability to operate independently and proactively
• Deep understanding of modern Windows endpoint management and security
• Ability to translate technical solutions into improved end-user experience
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent communication skills with both technical and non-technical stakeholders
• Comfortable working in a fast-paced, enterprise environment with changing priorities
• Commitment to documentation, standardization, and continuous improvement
• Collaborative mindset and willingness to share knowledge across teams

Qualifications & Required Experience:

• 5 years of experience in desktop engineering, endpoint management, or infrastructure engineering
• Hands-on experience with modern endpoint management tools, including Microsoft Intune and Autopilot, in a production environment
• Experience with application packaging, deployment, and patching solutions such as Patch My PC or equivalent tools
• Experience with SCCM / MECM, including application deployment and co-management
• Proven experience supporting and maintaining enterprise desktop standards
• Experience supporting professional services environments preferred; legal industry experience a plus
• Bachelor’s degree preferred; equivalent professional experience accepted
• Microsoft or other relevant industry certifications are a plus
• Strong communication skills and the ability to work effectively with technical teams, firm users, and external partners in a fast-paced environment

Computer Skills:

• Endpoint & Device Management: Microsoft Intune, Autopilot, SCCM/MECM
• Security & Configuration: Windows Defender Application Control (WDAC), AppLocker, BitLocker, Windows Firewall, NTFS permissions, Windows Registry
• Application Management & Patching: Patch My PC, application packaging and deployment
• Identity & Policy: Active Directory, Group Policy / Group Policy Preferences
• Scripting & Automation: PowerShell (preferred), VBScript / HTA
• Virtual & Remote Platforms: Azure Virtual Desktop (AVD) with Nerdio
• Operating Systems: Windows 10, Windows 11, Windows Server 2025
• Productivity & Collaboration: Microsoft 365 (Outlook, Teams, OneDrive), Microsoft Office 365 / 2016
• Browsers: Microsoft Edge, Google Chrome
• Networking Fundamentals: DNS, DHCP
• Enterprise Applications: iManage, Litera, Adobe (preferred)

Compensation Range: $120,000/yr. to $140,000/yr.

At Vedder, we believe in recognizing and rewarding our employees' contributions. Our comprehensive Total Rewards Package includes:

• Competitive Salary: We offer a competitive base salary commensurate with skills and experience.
• Bonus Program: Discretionary annual bonus program.
• Retirement Planning: Discretionary profit sharing and 401(k) matching to help you plan for your future.
• Health and Wellness: Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being.
• Paid Time Off: Competitive time off package including vacation days, paid holidays, sick time and personal days.
• Professional Development: Opportunities for continuous learning and career growth through firm provided training programs.
• Employee Recognition: Anniversary and Vedder Praise Programs to celebrate your achievements and milestones.
• Work-Life Balance: Hybrid work model and family-friendly policies.
• Additional Perks: Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more.

Join Vedder and be part of a team that values hard work and dedication!

Equal Employment Opportunity

Vedder Price P.C. is an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We participate in E-verify.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Vedder Recruiting Team at vprecruiting@vedder.com.

Salary : $120,000 - $140,000