What are the responsibilities and job description for the Key Account Manager position at VECTOR North America?
Position Purpose
The Key Account Manager (KAM) develops, manages and grows relationships with strategic customers in the automotive and other sectors, including OEMs and Tier-1 suppliers. This role aligns the company's automotive software solutions with customer objectives, promotes long-term revenue growth, and strengthens the company's position as a trusted partner in the software-defined vehicle ecosystem.
Key Responsibilities
Qualifications
Vector is a global, continuously growing engineering company. For over a quarter of a century, we have been at the forefront of electronic innovations within the automotive industry and related sectors. Vector has over 4,000 employees at 30 locations worldwide, supporting manufacturers and suppliers with a professional platform of software and hardware tools, embedded software components, and services for developing embedded systems. Driven by our passion for technology, we develop solutions which relieve engineers of their demanding tasks. Our employees work on tomorrow's electronic technologies every single day.
What we offer you:
This is an excellent opportunity for the right person.
Local candidates only.
EOE--Veterans and Disabled
The Key Account Manager (KAM) develops, manages and grows relationships with strategic customers in the automotive and other sectors, including OEMs and Tier-1 suppliers. This role aligns the company's automotive software solutions with customer objectives, promotes long-term revenue growth, and strengthens the company's position as a trusted partner in the software-defined vehicle ecosystem.
Key Responsibilities
- Account Strategy & Development
- Drive and execute strategic account plans for assigned key accounts
- Identify and procure new revenue opportunities, including cross-selling at existing and new accounts
- Strategically build customer relationships from technical to executive management stakeholders.
- Customer Relationship Management
- Act as the primary point of contact facilitating revenue growth targets and issue resolution
- Build trusted advisor relationships by positioning the company as an innovation partner and aligning our solutions with customer strategies
- Lead regular executive business reviews
- Sales Management
- Lead sales negotiations, including pricing, contracts, and maintenance agreements
- Track and achieve revenue targets
- Forecast account opportunity and maintain accurate pipeline information
- Internal Collaboration
- Work closely with product line management and customer sales teams to deliver customer-focused solutions
- Ensure smooth execution of product deliveries and high customer satisfaction
- Provide market and customer feedback to influence product roadmaps
- Market & Industry Insight
- Monitor automotive electronic and software technology trends (electrification, ADAS, connectivity, software-defined vehicles)
- Provide intelligence on competitor offerings, customer strategies, and market shifts
Qualifications
- Education: Bachelor's degree in business, Engineering, Computer Science, or related discipline; MBA a plus
- Experience:
- Minimum 7-10 years in strategic automotive/electronics account management, sales, or business development
- Successful experience with working with Automotive OEM (General Motors preferred) /Tier One Suppliers and related industries
- Knowledge of in-vehicle networking standards (CAN, Ethernet, AUTOSAR, etc.) and experience with Vector software tools (CANoe, CANalyzer, CAPL, VT systems) preferred
- Experience with long-cycle sales and complex solution selling
- Knowledge & Skills:
- Strong understanding of automotive industry challenges (EV, ADAS, connected services, digital platforms)
- Excellent interpersonal, negotiation, presentation, and communication skills
- Ability to influence and build consensus with stakeholders at all levels
- Strategic mindset with execution discipline including follow up and time management
- Ability to work effectively with local and global cross-functional teams
- Ability to travel 20 to 40% as needed
Vector is a global, continuously growing engineering company. For over a quarter of a century, we have been at the forefront of electronic innovations within the automotive industry and related sectors. Vector has over 4,000 employees at 30 locations worldwide, supporting manufacturers and suppliers with a professional platform of software and hardware tools, embedded software components, and services for developing embedded systems. Driven by our passion for technology, we develop solutions which relieve engineers of their demanding tasks. Our employees work on tomorrow's electronic technologies every single day.
What we offer you:
- A core business in growing and exciting technologies
- The atmosphere of a small company with the resources of a global organization with offices in Europe, the Americas, and Asia
- A privately held enterprise: Our products and strategic direction are based on our customer's needs, not outside investment interests
- An engineering company run by engineers. If you're an engineer, we speak your language
- An 'open-door' environment: Communication with management is simple and direct, no rigid protocol to follow
- The work-life balance of our employees underlies everything we do at Vector: For instance, we request input on decisions that directly affect our employees, or promote social events open to all employees
This is an excellent opportunity for the right person.
Local candidates only.
EOE--Veterans and Disabled