Senior Network, Firewall & Voice Infrastructure SME (ITAR)

Title          :Senior Network, Firewall & Voice Infrastructure SME (ITAR)
Location : Cary, NC(Onsite)
Contract

Seeking an experienced Network, Firewall & Voice SME to support Benchmark's global enterprise network infrastructure, security platforms, SD-WAN environment, wireless infrastructure, and voice services. The role will be responsible for managing LAN/WAN connectivity, routing and switching, firewall administration, wireless platforms, SD-WAN solutions, network security, monitoring, and operational support for mission-critical systems supporting ITAR/CUI-regulated environments.
Key Responsibilities
•    Administer, monitor, maintain, troubleshoot, and support global LAN, WAN, SD-WAN, wireless, firewall, and voice infrastructure.
•    Manage Arista switching infrastructure, VLANs, routing, network segmentation, DMZ environments, and data center networking.
•    Support Palo Alto firewalls, Panorama management, firewall policy administration, rule reviews, NAT, VPN connectivity, security controls, and firewall lifecycle management.
•    Support VeloCloud SD-WAN environments, WAN optimization, branch connectivity, and site onboarding activities.
•    Administer and support enterprise voice infrastructure, telephony systems, voice routing, call services, and operational support activities.
•    Manage Extreme Wireless infrastructure, wireless controllers, SSIDs, RADIUS authentication, 802.1X security controls, and wireless access services.
•    Perform network provisioning, configuration management, software upgrades, patching, hardware refreshes, and infrastructure modernization initiatives.
•    Monitor infrastructure health, performance, availability, and capacity using SolarWinds and enterprise monitoring tools.
•    Perform root cause analysis, troubleshooting, incident resolution, vendor coordination, problem management, and operational escalations.
•    Support network security requirements, compliance initiatives, ITAR/CUI controls, and enterprise governance standards.
•    Participate in on-call support rotation and provide Level 3 support for critical production incidents and outages.
•    Develop and maintain network diagrams, operational procedures, runbooks, standards, SOPs, and technical documentation.
Mandatory Skills
•    ITAR / Export Control Eligible (U.S. Person Required)
•    Network Administration
•    LAN / WAN Technologies
•    Data Center Networking
•    Arista Switch Administration
•    Palo Alto Firewall Administration
•    Panorama Management
•    Firewall Policy Management
•    VPN & NAT Technologies
•    VeloCloud SD-WAN
•    Voice Infrastructure / Telephony Support
•    Extreme Wireless Networks
•    Wireless Controllers
•    802.1X Authentication
•    RADIUS Administration
•    VLAN, Routing & Switching
•    Network Monitoring (SolarWinds)
•    Network Security
•    Incident & Problem Management
•    Production Support / On-Call Support
Preferred Experience
•    8 years of Enterprise Network Administration experience.
•    Experience supporting Palo Alto Firewall environments.
•    Experience with SD-WAN technologies.
•    Experience supporting enterprise voice environments.
•    Experience managing global network infrastructure.
•    Experience supporting regulated environments (ITAR/CUI).
•    Strong troubleshooting, stakeholder management, and documentation skills.
Additional Details
Recruiter Screening Criteria (Must Have)
•    Palo Alto Firewall Experience
•    Panorama Administration Experience
•    Arista Switching Experience
•    LAN/WAN Experience
•    SD-WAN / VeloCloud Experience
•    Voice Infrastructure Experience
•    Wireless Infrastructure Experience
•    SolarWinds Monitoring Experience
•    Network Security Experience
•    Data Center Networking Experience
•    On-Call / Production Support Experience