What are the responsibilities and job description for the Audiology Assistant position at VCU Health System?
Licensure, Certification, or Registration Requirements for Hire: None
Licensure, Certification, or Registration Requirements for continued employment: None
Experience REQUIRED:
5 years of customer service, project/office management.
Experience PREFERRED:
Experience working with persons with hearing loss and/or with children.
Education/training REQUIRED:
Associate’s degree or commensurate experience in the field
Education/training PREFERRED:
Bachelor’s degree
Independent action(s) required:
Interact with patients and determine subjective problem with the patient’s hearing aid.
Evaluate malfunctioning hearing aids for objective cause of problem (including electroacoustical analysis and listening check).
Make simple repairs if in-office repair is possible, package and send for repair if off-site repair is needed.
Track orders in-process, unpack repaired aids and call patient to arrange for pickup.
Make detailed chart notes and copies of repair slips/invoices.
Keep track of hearing aid and cochlear implant accessory stock and restock as necessary.
Assist audiologist as needed in play audiometry during pediatric hearing testing.
Supervisory responsibilities (if applicable): n/a
Additional position requirements:
Requires flexible scheduling to meet operational needs.
Age Specific groups served: N/A
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 20-50 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Repetitive motion
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement Plan