What are the responsibilities and job description for the ServiceNow ITOM Developer position at VCS Digital LLC?
Role: ServiceNow ITOM Developer
Location: Irvine, CA (Onsite)
Type: Fulltime Role with TCS
Job Description
• Implement and support ServiceNow modules including Discovery, Service Mapping and Event Management.
• Implement and support ServiceNow CMDB and CSDM as per ServiceNow best practice guidelines.
• Configure and support MID servers for Discovery, Service Mapping, Event Management, and other integration purposes.
• Evaluate and implement AI-powered ITOM tools and functionalities to automate IT operations.
• Build workflows and automations leveraging anomaly detection, root cause analysis, and predictive maintenance capabilities.
• Troubleshoot Discovery, Service Mapping, and Event Management issues.
• ServiceNow pattern customization.
Skills: ServiceNow ITOM Development, AI Ops Development, Discovery, Service Mapping, Event Management, ServiceNow CMDB and CSDM