What are the responsibilities and job description for the Road Technician position at VCI Ambulances?
Why VCI:
At VCI, we're dedicated to supporting the emergency responders who serve our communities every day. What sets us apart is our commitment to both our customers and our employees. We offer competitive pay, a 401(k) retirement plan, comprehensive benefits including medical, dental, and vision coverage, paid Holidays and the opportunity to work alongside a team of nearly 100 professionals.
Our team includes former and current fire chiefs, EMTs, paramedics, police officers, firefighters, rescue personnel, and skilled industry experts, all working together in state-of-the-art facilities to ensure emergency vehicles remain mission-ready. When you join VCI, you become part of an organization that values teamwork, professionalism, and taking care of its people.
Primary Function:
This position is responsible for traveling to clients and sites to provide service and repairs on emergency vehicles and ambulances.
Key Responsibilities
- Ability to respond to roadside service calls for emergency vehicles and ambulances.
- Communicate professionally with customers and internal team to ensure a high level of service is delivered with each service call.
- Diagnose and repair mechanical, electrical, air brake, suspension and lighting issues.
- Perform emergency roadside repairs accurately and timely.
- Responsible for accurate and timely documentation of work performed and completion repair orders electronically.
- Maintain a clean, organized and well stocked service vehicle.
- Pick up and deliver emergency vehicles and ambulances to and from customer locations.
- Operate a forklift as needed (or willingness to be trained).
- Perform basic vehicle checks and report any issues.
- Follow all DOT regulations and company safety policies.
- All other duties as assigned.
Requirements:
- Valid CDL Class B license (required)
- Clean driving record
- Ability to lift and carry boxes up to 75 lbs
- Dependable and able to work independently
- Strong attention to safety and detail
Experience:
High School Diploma or GED, 3 years of vehicle repair and service work. Previous experience driving emergency vehicles, ambulances, or other commercial vehicles is desired.