Accounts Receivable Lead

vcfo has partnered with a facilities services firm providing housekeeping, food, and facility management to nearly 1,000 customers across six industries. Our client is seeking an Accounts Receivable Lead which will be a hands-on role responsible for overseeing daily AR operations across multiple profit centers with a high volume of billing activity.

This position serves as the primary point of contact and subject matter expert for the AR team, providing guidance, workflow coordination, and problem resolution for a staff of approximately 10. The AR Lead ensures timely and accurate invoicing, collections support, reconciliations, and adherence to internal controls while partnering closely with management to support cash flow and reporting objectives.

Important to Know:

This is a hybrid position requiring 3 days in the office and 2 days remote each week. However, for the first 90 days (the probationary period), the schedule will be Monday through Friday in the office at their corporate location in Dripping Springs.

Key Responsibilities:

• Serve as the day-to-day lead and go-to resource for the Accounts Receivable team, providing guidance, training, and support to ensure accuracy, consistency, and efficiency across all AR processes.
• Coordinate and monitor daily AR activities, including high-volume invoicing, cash application, account reconciliations, and billing across multiple profit centers.
• Ensure timely and accurate processing of invoices and resolution of billing discrepancies, meeting tight deadlines and service-level expectations.
• Support the development, documentation, and consistent application of AR policies, procedures, and best practices.
• Identify process gaps, recommend improvements, and assist with implementing workflow enhancements to improve quality, efficiency, and scalability.
• Review AR work for accuracy and completeness, helping maintain strong internal controls and data integrity.
• Act as the first point of escalation for complex AR issues, customer billing concerns, or system-related challenges, escalating to management as needed.
• Assist with month-end close activities, including aging reports, reconciliations, variance analysis, and journal entry preparation.
• Provide reporting, analytics, and insights to AR management to support cash flow optimization and decision-making.
• Collaborate cross-functionally with billing, operations, finance, and other departments to resolve issues impacting receivables and overall financial performance.
• Support onboarding and ongoing training of AR staff, reinforcing best practices and consistent standards across the team.

Skills:

• Leadership and Mentorship: Ability to lead by example, coach peers, and act as a trusted resource for a team without direct managerial authority.
• Interpersonal and Communication Skills: Strong written and verbal communication skills with the ability to interact effectively at all levels of the organization.
• Customer Service Orientation: Professional, service-minded approach with a focus on timely resolution and positive internal and external relationships.
• Problem Solving and Initiative: Proactive mindset with the ability to prioritize, make sound judgments, and resolve issues independently.
• Team Collaboration: Willingness to support colleagues, share knowledge, and contribute to shared departmental goals.
• Organization and Attention to Detail: Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment.

Requirements:

• Bachelor’s degree in Accounting or related field.
• 3–5 years of progressive accounts receivable experience, including experience in high-volume billing and multi-entity or multi–profit center environments.
• Prior experience in a lead, senior, or informal supervisory role preferred.
• Strong understanding of corporate accounting policies and procedures.
• Working knowledge of Generally Accepted Accounting Principles (GAAP).
• Experience with Workday or similar ERP systems preferred.

What They Offer:

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP)
• Career development and ongoing training
• On-site gym and café

Veterans and candidates with military experience are encouraged to apply. Our client is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.