What are the responsibilities and job description for the Strategic Account Manager position at VCC (Visual Communications Company, LLC)?
ABOUT VCC
VCC is a leader in the electronic components industry, focused on human-machine interface (HMI) components, design support, and value-added manufacturing solutions.
Founded in 1976, VCC serves OEM customers across aerospace/defense, industrial, medical, transportation, and consumer markets. VCC operates with 10 domestic employees and an additional 160 employees in a 25,000 sq ft manufacturing facility in Tijuana, Baja California, Mexico, under a USMCA-compliant manufacturing model that provides customers with supply chain flexibility, cost efficiency, and North American manufacturing reliability.
VCC combines direct OEM engagement with a global authorized distribution strategy to deliver responsive customer support and scalable growth.
WHAT THIS ROLE IS
- Full commercial ownership of strategic OEM and distribution relationships
- A blend of hunter and farmer responsibilities
- Quota-carrying ownership of both existing business and new business growth
- A proactive, customer-facing commercial leadership role
- A future leadership-track position within VCC’s commercial organization
- Strategic relationship development across engineering, procurement, and operations stakeholders
KEY RESPONSIBILITIES
Own and grow a defined portfolio of strategic OEM, EMS, and distribution accounts across VCC’s HMI Components, Design Services, and Value-Added Manufacturing offerings
- Carry and exceed revenue and growth targets across assigned accounts and territories
- Manage the complete sales cycle from prospecting and discovery through quoting, negotiation, and close
- Develop multi-level relationships with engineering, sourcing, operations, and executive stakeholders
- Build and maintain account growth plans, stakeholder maps, opportunity pipelines, and forecast projections
- Identify expansion opportunities within existing accounts and develop structured commercial plans to capture them
- Position VCC as a strategic supply chain and manufacturing partner — not simply a component supplier
- Develop strong working relationships with authorized distribution partners to increase mindshare, accelerate design-win activity, and improve opportunity visibility throughout the channel
- Represent VCC at trade shows, distributor events, customer visits, and industry meetings
- Maintain disciplined CRM forecasting, pipeline management, and reporting
- Collaborate closely with Program Management, Engineering, Operations, Customer Care, and Product Marketing to ensure successful customer execution
REQUIREMENTS
QUALIFICATIONS & EXPERIENCE
- 5–8 years of B2B sales experience within electronic components, EMS/contract manufacturing, electromechanical products, or related industries
- Proven success owning and growing a book of business with demonstrated quota attainment
- Experience managing RFQs, onboarding new programs, production ramps, and commercial negotiations
- Familiarity with authorized distribution partners such as Digi-Key, Mouser, Arrow, Future Electronics, or Master Electronics
- Exposure to ISO9001 and/or regulated manufacturing environments is preferred
- Bachelor’s degree in Business, Engineering, or related field preferred
SKILLS & PERSONAL CHARACTERISTICS
- Technically literate and comfortable engaging engineers and reviewing BOMs or DFM discussions
- Commercially driven with strong business acumen around pipeline, forecasting, margins, and opportunity prioritization
- Self-directed, organized, and capable of operating independently
- Strong communication skills across customer-facing and internal environments
- CRM disciplined with a commitment to maintaining accurate pipeline visibility
- Digitally fluent with Microsoft 365, LinkedIn Sales Navigator, CRM systems, and AI-assisted prospecting tools
- High sense of urgency, accountability, and ownership
- Growth-minded, resilient, and collaborative
THIS ROLE MAY NOT BE A FIT IF YOU
- Prefer highly structured environments with constant direction
- Are uncomfortable with accountability tied to measurable commercial outcomes
- Prefer maintaining existing business over proactively creating new opportunities
- Struggle operating cross-functionally in a fast-moving environment
WHO WE'RE LOOKING FOR
Beyond the resume, we're looking for a specific type of person. The candidate who will win in this role:
- Attacks without being told to. Pipeline doesn't build itself and you know it.
- Knows the electronics supply chain well enough to have a real opinion about what's happening in the market — tariffs, lead times, nearshoring, the ECIA data — and can use that knowledge to open conversations with customers.
- Has operated independently before and delivered. Not someone who needs structure handed to them, but someone who builds it.
- Holds themselves to a high standard before anyone else does. Clean CRM. Tight proposals. Followed-up calls. Not because they're told to, but because that's how they operate.
- Is wired to win. Not aggressive for its own sake but genuinely motivated by results in a way that shows up before the commission check does.
- Can grow into a leader. This role has a clear path to managing the sales team. We're looking for someone who wants that path and is actively working toward it from day one.
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
- Work Location: Hybrid remote in Carlsbad, CA 92008
Salary : $90,000 - $100,000